Earthly Pet Treats Reviews

Name: Earthly Pet Treats
Address: 625 Du Bois st.Suite B, ,, San Rafael
Rating: 4.56

4.6 Rating 147 Reviews

88 %

of reviewers recommend Earthly Pet Treats

4.6

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

(415) 573-1589

Email:

petcare@earthlypet.com

Location:

625 Du Bois st.Suite B, ,
San Rafael
94901

Write Your review

Tell us how Earthly Pet Treats made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Earthly Pet Treats 5 star review on 23rd May 2024

Earthly Pet Treats 5 star review on 6th August 2023

Arlene Johns

272

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Non delivery”

Helpful Report

Posted 3 years ago

“This looks like a great product, but my very picky eater would not touch it. One sniff and she said no. I think perhaps a little meatier or cheesier smell would do it for her.”

Helpful Report

Posted 4 years ago

Hi Diane, thank you so much for your review! We are sorry to hear your pup wasn't interested in our earthbones.

Posted 4 years ago

“I gave this a 2 out of 5, not because it is a bad quality snack, but because he wouldn't eat them. I actually think it's probably very good quality. It smells good, and I thought for sure my dog would like them. I think part of the problem is that though they are small, they are very dense and my dog doesn't seem to like treats that are firm. Not sure if it is possible in the future, but may be consider sending a new customer just one treat and then follow up to see if their dog liked it to encourage ordering, for dogs that are pickier (like mine).”

Helpful Report

Posted 4 years ago

Hi Jonathan, thank you so much for taking the time to leave our bones a review! I am sorry to hear they weren't a good fit for your pup, but sincerely appreciate you giving them a try. Your feedback means a lot!

Posted 4 years ago

“These bones weren't right for my dogs--who are older dogs. One of my dogs was able to break off a small piece and I was afraid she might get it lodged in her throat. My other dog couldn't break thru the density of the bone. They both gave up. They ae used to bones they chew and swallow. I liked their ingredients and thought it might be a good idea. Good customer service from your company.”

Helpful Report

Posted 4 years ago

Earthly Pet Treats is rated 4.6 based on 147 reviews