“The customer service from Eastwood Homes is outstanding. Robert, Bryan, and Amanda are true professionals and are great to work with.
The quality of the construction is average. My wife and I worked with three builders since 2003 to build new homes and the quality of the construction at 616 Winter Walk Lane is by far the worst. As an example, very few of the walls are straight, some of the electrical outlets are vertical and some horizontal, and the main carrying beam between the kitchen and family room is crooked..
Bill Shumway”
“Very satisfied with the house. A few problems came up during the building process but all the contractors are human too and is to be expected. The main thing that was a disappointment was the way the design center options were set up. Whole house packages aren't what we wanted for everything, and wish there was more picking and choosing available. For example, we only wanted white cabinets in the kitchen but would've been happy with the level 1 base cabinets in the bathrooms. And the paint options...why is there not white in the level 1?! Having to go all the way up to level 3 and spend nearly $3,000 just to get the ceilings white is ridiculous. Just put white everywhere so the ceilings can be done when we move in.”
“I love my new home. I especially like the builder on site he was great to work with and always willing to answer any questions. This is my second home from Eastwood and I will always recommend them to others.”
“Overall, we love our home! However, we discovered a few issues after moving in. The Master Bathroom Shower leaks water out through the Shower Door and we had to change the Lock on the Front Door because the key would get stuck in the Locy Cylinder.
Aside from these two issues, we very happy with our Home at this point.”
“I'm a Realtor, so I visit and sell a lot of new construction and deal with a lot of builders. Eastwood and Honeycutt Landing was an incredible builder who's building a great neighborhood. Lydia (the onsite agent) and John were incredible, and their professionalism, amiability, and kindness has made me sell, not only two homes at Honeycutt, but also buy one for myself!
I'd totally recommend this builder and neighborhood!”
“Overall 10 pot of 10 for help construction and quality. I have only the best to say. Kathy and Travis are top flight and exceptionally helpful. You have my highest regard. Malcolm Kay”
“We thoroughly enjoyed the building process with Eastwood and can’t say enough great things about the professionalism and friendliness of the staff we had the pleasure of working with, specifically Chris and Candace. The only reason we cannot give a five star review is the corners that were cut in the cleaning process prior to closing. As we’ve gotten settled in our home we have noticed there is paint on every light fixture in the closets, hallways, laundry rooms and bathrooms. When we went to paint ourselves, we couldn’t get tape to stick to the trim because of excessive amounts of drywall dust that wasn’t cleaned. The little window above the front door alone had about a quarter inch of dust caked on it. There were also scuff marks on our kitchen cabinets and dishwasher that I pointed out during our final walk throughs prior to closing that I was told would be taken care of by the cleaners and they weren’t. Overall, just more attention to detail would be appreciated in the future.”
“Overall we are very happy with our new home, it is beautiful, comfortable and pleasant. Working on issues that have to be resolved, they promised to resolve them.
The closing is a different story, it took a lot longer than it shoud have, they gave us a packet with house keys, no explanation of the paperwork in the packet, mail box key was not included. It would have been nice if some one from Eastwood homes was present to go through the packet pointing things out of interest that are relevant to warranty, or registering the things that have to be registered.
If we had to do it again, we would. The people of Eastwoodhomes are great, helpful informative.
Thank you Eastwood Homes.”
“We are enjoying our new house tremendously. Our project manager who we sincerely enjoyed left the company halfway through the build. Despite this the transition was fairly seamless. Glad to say our first home buying experience was great!”
“I love the caring staff at Eastwood Homes. They treat you with respect, and give you a feeling that you are their only customer. All members are easily accessible, and take care of things quickly. Love knowing that they care about their buyers!”
“We had the BEST experience with Eastwood Homes. The best part of dealing with Eastwood was our New Home Specialist Kelly Bone. Eastwood can't ask for a better New Home Specialist. She kept us updated from the "dirty moving" to the "tree planting". We love the community and all.”
