Ebuyer.com Reviews

Name: Ebuyer.com
Rating: 4.74

4.7 Rating 53,521 Reviews

96 %

of reviewers recommend Ebuyer.com

Company Reviews

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Metrics

4.7

Based on 53,521 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Ebuyer.com 5 star review on 23rd October 2022

Steve Jobson

Ebuyer.com 1 star review on 20th August 2022

James Campbell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they never did.”

Helpful Report

Posted 6 years ago

“Login was poor - it did not recognise my email so I registered with the same email, then it said I'd already used the email! So I used a different email and it kept asking me to register over and over and over again. Only by completly shutting down the site would it work. Come on Ebuyer - surely your site is more professional than that? - If I could have got the product elsewhere, I would have gone elsewhere - I don't want to spend 20 minutes tying to convince you I am who I am!”

Helpful Report

Posted 6 years ago

“Tried to make us pay an extra £11 by adding the instant next day delivery when advertising for free, only lucky we noticed the price change during check out and went back to amend it.”

Helpful Report

Posted 6 years ago

“First of all, I have no interest whatsoever in the Apple giveaway with regard to writing this review - it is completely useless to me. What I like about Ebuyer.com is: A) The choice and availability of computer components. B) The pricing of the components. Why I only gave three stars is that the whole checkout system is needlessly awkward. Other sites have a straight to PayPal button where I press that and the transaction is completed when I log into my PayPal account. I ended up today not actually purchasing what I though I had purchased because, after having to log in (and of course I had forgotten my password, so I had to go through the rigmarole of getting a new password) I then was transferred to PayPal where I then confirmed the purchase, and I was then transferred back to the Ebuyer site where I didn't notice the "Confirm purchase" little green tab. It was only a few hours later that I noticed that the purchase had not been completed, so I had to go through the whole hassle again. In comparison to other sites, this is just poor.”

Helpful Report

Posted 6 years ago

“Screen was out of sync with the buttons so had to press one inch below position on screen to activate buttons on all screens.”

Helpful Report

Posted 6 years ago

“Quick easy registration and processing of order, just hoping it will arrive on time!”

Helpful Report

Posted 6 years ago

“No paypal option when came to pay. Other than that all ok.”

Helpful Report

Posted 6 years ago

“Generally most of the stuff here attracts free delivery (and if it doesn't you can find something you want to boost the total over £50 to get it [£50 is a bit steep for free delivery - Amazon does it for £20, and sometimes on less - hence the rating] and it generally arrives before they say it will).”

Helpful Report

Posted 6 years ago

“Got my fan finally.”

Helpful Report

Posted 6 years ago

“Ordered for standard 5 to 7 day delivery finally turned up on the 8th day. over all though pretty good prices are cheaper than Ebay on some things”

Helpful Report

Posted 6 years ago

“Price only Customer service is dismal. I paid extra for early...it appeared a day later. When I complained they said it was an issue with warehouse and refused to refund extra for early delivery. Dismal poor rude service staff.”