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Ebuyer.com Reviews

4.7 Rating 53,538 Reviews
96 %
of reviewers recommend Ebuyer.com
4.7
Based on 53,538 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Anonymous
Anonymous  // 01/01/2019
The platform was difficult to navigate, and I was ready to give up, but then I contacted Mrs. Francesca. She and her team were incredibly attentive, taking the time to address each of my concerns. Their clear communication and expert advice turned everything around for me. I can’t recommend them enough!
Ebuyer.com 1 star review on 29th June 2025
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Posted 2 weeks ago
The platform was difficult to navigate, and I was ready to give up, but then I contacted Mrs. Francesca. She and her team were incredibly attentive, taking the time to address each of my concerns. Their clear communication and expert advice turned everything around for me. I can’t recommend them enough!
Helpful Report
Posted 2 weeks ago
The platform was difficult to navigate, and I was ready to give up, but then I contacted Mrs. Francesca. She and her team were incredibly attentive, taking the time to address each of my concerns. Their clear communication and expert advice turned everything around for me. I can’t recommend them enough!
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Posted 2 weeks ago
Thankful l got redeemed with the help of TheresachinRecovery INC
Ebuyer.com 1 star review on 25th May 2025
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Posted 1 month ago
Got back the money I had lost. Email address in my bio
Ebuyer.com 1 star review on 9th May 2025
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Posted 2 months ago
Took my money for investment but never delivered Sup*reme*asset*7**@**gm*ail.**com helped me get my refund.
Ebuyer.com 1 star review on 14th March 2025
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Posted 4 months ago
I was able to recover back my money with the help of. Fran*cis*O livia*771*@*gmail*com
Ebuyer.com 1 star review on 12th March 2025
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Posted 4 months ago
After being scammed by this broker , I found out about Sup*reme*asset*7**@**gm*ail.**com and they recovered my funds back.
Ebuyer.com 1 star review on 7th March 2025
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Posted 4 months ago
“I highly recommend that you seek help at MRS BRUCE Nora recovery agency, if you have fallen victim to a trading scam or are having trouble withdrawing your money. Within a few short days, they were able to assist me in getting my money and profits returned. You should anticipate receiving your full profit and refund immediately if you have been involved in any frundlent situations get in contact with :: ,( bruce.nora 254 @ gmail . Com ) Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
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Posted 6 months ago
Was supplied a faulty motherboard. On return they refused to refund, blamed me for the board being damaged (If it was it arrived this way) refused to give my money back and then stole the motherboard. I have filed reports with paypal, trading standards, reported them to the motherboard supplier and opened a case with the police for theft.
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Posted 10 months ago
Bought a monitor via paypall payment went through but they say no proof still waiting on a reply from them buyer beware if this is pre sale what's after sale like 🤔
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Posted 1 year ago
They are scammers they have picture of a PC and send you a different one. They will happily send you parts that don’t work together or aren’t compatible unlike other sites that will tell you that the parts aren’t compatible terriable delivery standards was 4 days late no reason given. Please do not use for your own sake.
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Posted 1 year ago
we bought a motherboard from this seller on Amazon. The motherboard arrived damaged. The customer services are smooth talkers but refused a refund. Avoid this company at all costs.
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Posted 2 years ago
Never use ebuyer if anything goes wrong with your delivery they will not help
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Posted 2 years ago
Avoid, this company have tried to scam me. Placed an order with next day delivery on a Monday, nearly £7 for next day delivery. The item wasn’t even dispatched for two days, then was sent via yodel, the same courier they use for free delivery. Complete scam. Over a week later the tracking was updated as delivered but nothing was delivered to me. I contact yodel and they admit that the GPS and evidence provided by their driver suggests it was delivered to completely the wrong address. Ebuyer won’t accept it’s been delivered to the wrong address and refuse refund. They claim a grainy photo of a parcel in a letterbox that’s not even my front door is proof of delivery and maintain the item was delivered to me. To top it all off the customer service staff were slow, and incredibly rude. Essentially accusing me of stealing the item even though I could prove their tracking was incorrect and offered to provide evidence, photos of my house (that don’t match the delivery proof) and cctv of the whole day that they claimed the item was delivered. Had to place a chargeback on my credit card to get my money back, avoid at all costs.
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Posted 2 years ago
I purchased a laptop from them, but they delivered a cheaper model. Because of work I was unable to return it, so I asked for refunding the difference. It took me two months to finally receive an apology and get a partial refund of the price difference. This is practically stealing. Be super careful with them!
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Posted 2 years ago
I've had a terrible experience with eBuyer. I bought a gaming laptop for my son - a particular specification he wanted. All sites had a good price over black friday and I ordered from eBuyer (same as everyone else but I saw the good reviews). The laptop never arrived. Yodel said they received it but lost it. eBuyer said today they will return my money but not send another one. But this laptop has now sold out and only one store has it for £400 more. I could have bought this anywhere 2 weeks ago. Thanks for nothing eBuyer - never again. I hope nobody else bet their christmas gifts on them.
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Posted 2 years ago
Awful customer service. The company had shipped me a faulty computer, after months of dealing with power failures and random turning on and off, the computer blue screened, and failed to turn on once more. After getting sent a replacement power supply, to no avail, we send off the computer a few days later. Only for the customer support to FORGET to get someone to pick up the computer, for another ONE AND A HALF WEEKS. At last, they arrive and take it away. After a further two weeks of working with the computer, it was sent back on Monday the 14th. Without the SSD, without windows. I contacted the company, and they said they'd get at it right away, except the only person that was told to find it, was off sick for the week... The next week, I am told that any lost data is MY responsibility... this is not lost data, this is the company losing my physical drive, falsifying their claims. Now, the company has "escalated" the issue, and I'm sat here waiting to get a working computer back. Day 49, hour 1176. Awful service.
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Posted 2 years ago
Brought a PC costing £2'300 in November 2021. PC has worked flawless for 10 months. Then started to have issues. It was my Nvidia 3080 throwing out blue screens. GRAPHIC_DEVICE_REMOVED with black little squares. Errors. Sent it back to ebuyer. Took 2 days before they checked it in. after 5 days they got back to me to say they were going to look at it now. After a further 6 days the replaced the GPU or so they said. Received item back, tried it for two days and got exactly the same errors, this time lots of black little squares all over the screen. Video and photos providied. Sent it back again. However after 5 days they checked it in. Then after two days they are sending it me back saying it is physically damaged and voiding my warranty. The PC left my house undamaged and perfectly packed. However there is a nasty dent in the chasis of the PC case which is not easy to do. They have now said I need to pay for a new case before they fix my GPU. There CS is horrendous. Constantly lied to. This is by far the worst experience I have ever had with a company. EBUYER are liars, they are just kicking their feet so my 12 month warranty runs out. Please take my advice and shop at Amazon. Even if it costs more, least they look after customers in most cases.
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Posted 2 years ago
Retailer in breach of Consumer Rights Act, dodging responsibility with a faulty high end GPU which failed 15 months from purchase, leaving me £400 out of pocket. The GPU was clearly not fit for purpose, of satisfactory quality, or as described (high end). Customer of 17 years - sadly never again :(
Ebuyer.com 1 star review on 20th August 2022 Ebuyer.com 1 star review on 20th August 2022
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Posted 2 years ago
Ebuyer.com is rated 4.7 based on 53,538 reviews