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Booking Group Reviews

3.3 Rating 575 Reviews
59 %
of reviewers recommend Booking Group
3.3
Based on 575 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 8%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Booking Group 3 star review on 12th October 2025
Valentin Bahamonde
Booking Group 1 star review on 15th January 2025
Mark
Booking Group 1 star review on 15th January 2025
Mark
Booking Group 2 star review on 4th January 2025
ALY
Booking Group 1 star review on 11th November 2024
Theo W
Booking Group 1 star review on 8th November 2024
Anonymous
Booking Group 1 star review on 16th October 2024
Nath
15
Anonymous
Anonymous  // 01/01/2019
Good pricing but impossible to tell which rental company it was with until paid for and rental company turned out to have some really bad reviews :-( I could not pick a known rental company from the list.
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Posted 1 day ago
מצוין ביותר
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Posted 1 day ago
Problems with payment, but seem to be okay now
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Posted 4 days ago
Yes quick and easy .thank you
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Posted 5 days ago
AVANT LE reglement il est noté l'adresse en ville et à un autre endroit il est indiqué exclusivement à l'aéroport?? POURQUOI ??
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Posted 6 days ago
It didn’t, I must have put in my details 4 or 5 times, each time I got to the payment page something had been deleted. Why do you need to know the flight number? It’s not relevant to hiring a car? Having just entered my phone number and country code, you already had the details but you then asked the country I’m coming from, but you have the flight number??????
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Posted 1 week ago
The offer displayed was different when I went to the details. I got an offer for USD 89 with full coverage included but then when I went to the check out page, the coverage was added to the initial offer. It has to be clear since the begenning to have a great user experience.
Booking Group 3 star review on 12th October 2025
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Posted 1 week ago
Could have been better. No mention of deposit amount. Would be helpful for booking.
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Posted 1 week ago
When I called for questions, the one on the phone was trying to get me to buy via a link he provided. I guess he would than get a commission or so? I don't know. What I do know is that he tried to make me book while on the phone with him via his link and he said he got me a better deal. The amount showen via his link was indeed cheaper than when I did it myself. Luckily I checked and it had less coverage, no additional driver selected. When I did select those the amount was the same as what I got previous.
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Posted 1 week ago
Asks me to sign in, but of course I do not have an account. There is no "Don't have an account? Make one now!" button. Was able to book the car despite.
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Posted 2 weeks ago
Easy to book.
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Posted 2 weeks ago
Easy to book
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Posted 2 weeks ago
more detail on where car is located - more detail on insurances - apple pay link woudl not work tried more than one card
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Posted 2 weeks ago
easy to use
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Posted 2 weeks ago
Would like the option to pick a make and model of vehicle.
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Posted 1 month ago
Happy happy
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Posted 1 month ago
Easy to book
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Posted 1 month ago
Pretty smooth
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Posted 1 month ago
Easy to do
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Posted 1 month ago
Booking Group is rated 3.3 based on 575 reviews