“I purchased an Eden r-Lite Lightweight Transit Wheelchair yesterday from Rotherham Store number 16.
I was served by Karon Robinson who was very friendly,helpful,and gave me plenty of advice on the item that i was buying.
I would give the service that I received yesterday as 10/10,and i highly recommend this branch.”
Hi Janet,
Thank you so much for your 5-star rating of Eden Mobility! We are thrilled to hear that you had a positive experience at our Rotherham Store. We will be sure to pass along your kind words to Karon. We appreciate your feedback and are delighted that you found our service to be excellent.
Warm regards,
Eden Mobility
Hi Hazel,
Thank you so much for your glowing 5-star review of Eden Mobility! We greatly appreciate your kind words and recommendation.
We are thrilled to hear that Jane was incredibly helpful during your visit and went above and beyond to ensure your needs were fully met. We take pride in our dedicated team members and their commitment to providing exceptional customer service.
Thank you once again for your generous support!
Best regards,
Eden Mobility Team
“I bought boot scooter from your holderness road outlet.
A young lady named Debbie attended to me.
She was knowledgeable about every item in the showroom. I cannot praise her or your service enough. The delivery was on time and the driver called me 15 minutes before he arrived.
All in all I'm a very satisfied customer.
Thank you”
Hi Pete,
Thank you so much for your wonderful 5-star rating of Eden Mobility. We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience at our Holderness Road shop.
At Eden Mobility, customer satisfaction is our top priority, and we couldn't be happier to hear that you are a very satisfied customer. We are truly grateful for your support and look forward to serving you again in the future.
Thank you once again for your amazing review!
Warm regards,
Eden Mobility
Thank you so much for your 5-star rating of Eden Mobility Sarah! We really appreciate your kind words and are thrilled to hear that you had a great first service experience with us.
Warm regards,
Eden Mobility
“The store manager in Wakefield, Helen was honestly so lovely she helped find my dad the best mobility scooter for him and was so informative and professional.”
Hi Heather,
Thank you so much for giving Eden Mobility a fantastic 5-star rating! We greatly appreciate your kind words and support.
We're thrilled to hear that your visit to our store in Wakefield was a positive one. Helen, our store manager, truly goes above and beyond to assist our customers, and we're glad she was able to help your dad find the perfect mobility scooter.
We look forward to serving you again soon!
Best regards,
The Eden Mobility Team
“I went into the shop in scunthorpe and nick was kind enouf to talk me through everything I needed, he new what he was talking about and I left very happy.”
Thank you so much for taking the time to give Eden Mobility a 5-star rating! We greatly appreciate your kind words and we're thrilled to hear that you had a positive experience at our shop in Scunthorpe.
We pride ourselves on having knowledgeable staff members like Nick, who go above and beyond to ensure our customers' needs are fully met. Your satisfaction is our top priority, and we're delighted to learn that you left our shop feeling happy and well-informed.
Kind regards,
Eden Team
“Served by Lucy at Oldham, she has something about her, very person centred. Remembers conversations from previous visits, and asked how I got on with an appointment, very caring demeanour.”
Thank you so much, Hamza! We genuinely appreciate your kind words and for recognising the exceptional service provided by Lucy at our Oldham store.
We look forward to serving you again soon!
Kind Regards,
Eden Team
Thank you so much for taking the time to rate Eden Mobility with an outstanding five stars! We truly appreciate your support and are thrilled to hear that you had a positive experience with our services.
We also wanted to express our gratitude for your kind mention of Michelle from our Doncaster store, we are lucky to have her as part of our team. We strive to provide excellent customer service, and it is reviews like yours that motivate us to keep delivering top-notch assistance to all of our valued customers.
Once again, thank you for choosing Eden Mobility. We look forward to serving you in the future!
Best regards,
Eden Team
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with Eden Mobility.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help!
Warm regards,
Eden Team
Thank you so much for taking the time to rate Eden Mobility with a wonderful 5 stars! We truly appreciate that you've shared your positive experience us.
Warm regards,
Eden Team
“I went in today for the first time at Chesterfield & was served by Sophie & Jo (Jo started today). They were both friendly & welcoming & did a great job talking me through the equipment I needed. I left very impressed & will certainly be recommending them to others, as well as making them my first port of call for any future needs! Great job, lovely ladies! 👏🏻👏🏻”
“I went in today for the first time at Chesterfield & was served by Sophie & Jo (Jo started today). They were both friendly & welcoming & did a great job talking me through the equipment I needed. I left very impressed & will certainly be recommending them to others, as well as making them my first port of call for any future needs! Great job, lovely ladies! 👏🏻👏🏻”
Hi Sally,
Thank you so much for your 5-star rating of Eden Mobility! We are thrilled to hear that you had an excellent experience at our Chesterfield store.
We greatly appreciate your kind words about Sophie and Jo.
Your feedback means a lot to us, and we are honoured to be your first choice for any future mobility needs. Once again, thank you for your support and for taking the time to share your positive experience.
Warm regards,
Eden Team
Thank you so much for taking the time to rate Eden Mobility with five stars! We truly appreciate your kind words and positive feedback.
We are delighted to hear that you had a lovely experience at our Oldham Store, especially with Lucy. We take great pride in our team members, and it's wonderful to know that Lucy made a difference during your visit.
We look forward to serving you again in the future!
Best Regards,
Eden Team
“Had a great time choosing the right scooter for our Mum. Tried them all. Lucy was extremely helpful, Very good with our Mother- very helpful- explained everything in detail. A fun and pleasnt experience. Many thanks.”
Dear Katherine,
Thank you so much for your wonderful 5-star rating of Eden Mobility! We truly appreciate your kind words and are thrilled to hear that you had a great time choosing the right scooter for your Mum. Lucy is delighted to have been able to assist you and your mother. She takes pride in providing excellent service and making sure all your questions were answered in detail.
Many thanks again, and we look forward to serving you and your family again!
Best regards,
Eden Team
Hi Paul, Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your feedback and support.
We are thrilled to hear that our team member was very helpful and knowledgeable during your visit to Eden Mobility. We take pride in providing exceptional service and ensuring our customers feel welcome and comfortable. It's wonderful to know that our down-to-earth approach made you laugh and added to your positive experience.
Once again, thank you for choosing Eden Mobility. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future.
Best regards,
Eden Team
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience at our Leeds store. It's wonderful to know that our service and knowledgeable staff have made a lasting impression on you.
We are delighted to have been able to provide you with your 3rd scooter from Eden Mobility. Your continued loyalty means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you again for choosing Eden Mobility!
Thank you so much for your glowing 5-star review of Eden Mobility! We truly appreciate your kind words and are delighted to hear about your positive experience at our Scunthorpe shop.
Nick and Diane are valued members of our team, and we couldn't be prouder to hear that they went above and beyond to accommodate you during the purchase of your q50r carbon. We will make sure to pass along your gratitude to both of them.
Once again, thank you for choosing Eden Mobility. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Eden Mobility
“Absolutely appalling service. £3000 wheelchair admittedly mis-sold to user but company refusing return for a refund. Emails of complaint not replied to, phone calls not returned. Avoid at all costs. This company takes advantage of vulnerable elderly people. Unfortunately unable to give 0 star so 1 star is generous.”
“My mother in law bought two mobility scooters and a curved stair lift from their Selby store. They assured her that they buy everything back... three months after the stairlift was fitted (1 month of which she was in a hospice), she died.
Called them up to ask about buy back - they are not interested!!
You are better of renting one - there are companies on Ebay etc who charge approx £500 to rent for 6 months (which sadly is usually long enough for your loved one). If they are still here after 6 months, you can pay about £50 per month for extended rental.
***In short do not BUY a stair lift from this company or any company - rent it, which is far cheaper and no headache when you loved one dies***”
