EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient of the bouquet 💐was over the moon. The picture I received of the flowers looked wonderful. I would use you again”

EFlorist 5 star review on 3rd November 2023

Helpful Report

Posted 2 years ago

“I ordered some flower from here about a week ago and they’re still going strong in full bloom. The process was very smooth and quick to order. The flowers are great and the free chocolate even more reason to order. Definitely will be ordering again soon.”

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Posted 2 years ago

“I ordered for the first time and was thrilled! My neice had an operation and we wanted to send her some flowers to cheer her up. It was fast delivery which arrived when it was supposed to and the flowers were beautiful she was thrilled! Good value for money too and as a bonus it was % off!”

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Posted 2 years ago

“Absolutely nothing like advertised. Paid £50 got 6 stems. Felt embarrassed when they arrived. Never use you again”

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Posted 2 years ago

“First time we've used Eflorist and we were very impressed”

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Posted 2 years ago

“The flowers were as beautiful as those shown in the pictures and the order arrived within 24 hours. I will definitely be using EFlorist in the future”

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Posted 2 years ago

“Absolutely beautiful. Arrived on specified date and the flowers were gorgeous. Over a week later and still looking fresh. So pleased.”

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Posted 2 years ago

“This was my first experience of using this company for a work colleague who was undergoing some treatment and felt that a bunch of flowers would help cheer her up. They arrived on time, and it had the desired affect of a smile. A smile that was needed at a time of extreme emotion, which was what i was hoping for. Thank you for helping me make her day, with your lovely flowers.”

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Posted 2 years ago

“I can not say what the flowers were like as they were sent to another person. Mrs S Crawley”

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Posted 2 years ago

“Delivery was prompt ( although amazon said they had delivered when they hadnt) so I called customer service who replaced the order straight away and delivered the next day”

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Posted 2 years ago

“I ordered some flowers last weekend. Luckily, they were not for a birthday. I requested a Saturday and understood that this could not be guaranteed. They never arrived and they still didn’t arrive the following day. It got to Tuesday and no sign of the flowers. I contacted eflorist help desk to ask where they were and they apologised and said they could send them out again. I requested this Saturday morning. They replied to say that they couldn’t guarantee a day or time. I would have thought that as a gesture of goodwill they would have been able to send my now week overdue flowers out for a specified time. But no, I just received a sorry they couldn’t do that. As I said, I am glad that they weren’t for a birthday or special occasion as it would have been embarrassing for them to have not turned up. Shoddy, impersonal service will not be using again (it was my first experience) and absolutely would not recommend. Back to Bloom and Wild for me!”

Helpful Report

Posted 2 years ago

“I wish I could tell you how you made me happy but I'm sorry to say that I was quite disappointed. I ordered your Luxury Red Roses together with a vase which all in all was quite expensive. The delivery was prompt and on time but the roses that you claimed would arrive "in bud" were way past that stage and in fact all were fully open and a little more and some were quite droopy. They lasted in the vase for no more than forty-eight hours. They were to help celebrate a once in a lifetime event so there is little point in asking for a replacement. I will not be buying from you again and I'm afraid that I cannot recommend you on this showing.”

Helpful Report

Posted 2 years ago

“My friend was very happy to receive her flowers. I paid extra for them to be delivered on her birthday and they were. I was updated and able to track my order. Very pleased with the service.”

Helpful Report

Posted 2 years ago

“I have sent flowers twice and the recipient expressed how beautiful they were and how long they lasted when other flowers they had received had long passed their best whilst mine were still going strong. would not hesitate to use your service again..”

Helpful Report

Posted 2 years ago

“Although promptly delivered, the flowers were not accompanied by the personal message typed on website. This left the recipient unaware as to why they had been sent (non birthday). Quick response from eflorist customer service when queried in their defence, but to date, had no explanation as to why the message was omitted. Considering the price, I would expect a more professional service.”

Helpful Report

Posted 2 years ago

“Great service. Lovely flowers. Recipient was very happy. Would use again and recommend.”

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Posted 2 years ago

“Ordering and delivery of beautiful flowers plus chocolates (as an added touch ) couldn’t be faulted . 🙏”

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Posted 2 years ago

“Very disappointed. I ordered flowers online but when I attempted to pay I received a message that the payment was unsuccessful and asked me to try again. Which I did, and payment was then successful. I then received emails telling me that BOTH payments had gone through - as two separate orders. I immediately contacted customer services who replied that they could not cancel either of the orders as the shippers would have already printed the labels! Fortunately we were able to pass on the second bouquet to a friend but we found eFlorist's ordering system and customer service to be pathetic. Definitely will not use again.”

Helpful Report

Posted 2 years ago

“Hi, I have left all the information you need to know, but no response. I am so disappointed. I would like a refund. Many thanks”

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Posted 2 years ago

“Informed me of delivery details perfect price and lovely flowers thanks”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews