EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These flowers were a gift and the recipient said they were lovely. The price was good and notifications on delivery were good and accurate.”

Helpful Report

Posted 2 years ago

“The flowers arrived at the time given. The bouquet looked really pretty. We were staying with the recipient and a week later the blooms were still beautiful.”

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Posted 2 years ago

“Ordered flowers as a gift for my sister in law following surgery.Delivery was quick, flowers were pretty and lasted well.”

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Posted 2 years ago

“Hello, my son had a long and difficult operation in London. Your flowers made him very happy, thank you.”

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Posted 2 years ago

“First time I have used this company but the service and quality was outstanding. So easy to order and pay as well . Will definitely be using this company again and I have passed on my positive feedback to family and friends whom are ordering for Christmas presents”

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Posted 2 years ago

“Itwas delivered correctly and on time. I am very pleased”

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Posted 2 years ago

“I am so upset. I ordered flowers to be delivered to Newquay for my best friends mother's birthday (to be delivered today 1st November). My friend and her mother have gone to Newquay this week for birthday celebrations. It is 4.39pm and the flowers have not arrived. I paid £6 for the next day delivery, £30 in total for this order and honestly amazed that the flowers have not been delivered yet. My friend and her mother and thier family are going out for a meal at 5pm. So unless the delivery arrives soon, no one will be in to receive the flowers. I had typed Newquay florists with delivery on Google search and honestly wish I had kept scrolling and not used Eflorist. This is ridiculous, I'm honestly gutted about this service.”

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Posted 2 years ago

“I have had a few bequests sent to different people for different occasions and everyone has been absolutely thrilled with the flowers they received comments like beautiful colours, they lasted for such a long time. The flowers are always delivered on the day requested and always in great condition. Thank you eflorist you eflorist”

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Posted 2 years ago

“My friend was thrilled with her flowers came on time beautiful blooms l also sent some to my niece again a beautiful bouquet and exactly on the right day and they enjoyed the chocolates an added bonus Thank you”

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Posted 2 years ago

“Flowers for my birthday today were beautiful. Great pity about the delivery driver for Amazon. Extremely rude to my husband. We live in a gated residential area and he was really peeed off that he had to walk about 50 yards to our front door to deliver. Not the usual type of delivery driver from Amazon. My daughter, who purchased the flowers, is going to make a complaint as the driver phoned her and ranted on the telephone about it.”

Helpful Report

Posted 2 years ago

“I needed a bouquet of flowers to be sent to a family member as she lost her son just aged 41. Very suddenly. The website was very easy to use and the choice was very good. The prices were quite competitive. The opportunity to have them delivered the next day was fantastic. I am overall very happy. My family member cried when they came. So thank you. ☺️”

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Posted 2 years ago

“Really happy with the service. The flowers were lovely vibrant colours and were good value. The bouquet was delivered on the correct day and the recipient was delighted with it. The free chocolates were a welcome bonus.”

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Posted 2 years ago

“My 1st experience didn't start well as my delivery was moved by the delivery courier. It then didn't deliver, lied about why then delivered it incomplete and wrecked. Once I convinced customer services it would not have been refused, the replacement was ordered and delivered, by a different courier. 5 days late but beautiful. Two pictures one delivered Thursday and replacement on Friday.”

EFlorist 2 star review on 1st November 2023

Helpful Report

Posted 2 years ago

“Great comms re delivery and well packaged. I wasn't there on arrival but was advised by our team member that they could smell the bouquet and the recipient said it was a beautiful bouquet so very pleased. I ordered ahead of time but it was delivered spot on promised date.”

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Posted 2 years ago

“The recipient of my purchase was happy with it and loved to 'watch' the buds come into flower. She is not very well and the flowers perked her up no end. Thank you.”

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Posted 2 years ago

“The flowers were delivered on Tuesday 24th October and had died by Thursday 26th October. The chemical smell on the flowers (which I suspect killed them) was overpowering and disgusting. I did look on the website to report / complain but couldn't see where I could speak to someone/ explain my issue via chat. So you asked for a review and I used the opportunity to feedback. Won't be using e florist again, it was an utter waste of £50.00, and extremely disappointing for my Mum whose birthday it was.”

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Posted 2 years ago

“The Flowers come well packaged, and are lovely and fresh. I have personally used Eflorist lots of times and never been disappointed.”

Helpful Report

Posted 2 years ago

“The Flowers come well packaged, and are lovely and fresh. I have personally used Eflorist lots of times and never been disappointed.”

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Posted 2 years ago

“Ordered from here multiple times and flowers have always been beautiful and delivered on time.”

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Posted 2 years ago

“Love using eflorists never have any problems and always brings a smile to the person receiving”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews