EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,325 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought eflora offered good value for money, I have not given 5 stars as I was unable to order next day flowers despite ordering before the cut off time of 9pm. Delivery driver rang and told me that the address was wrong but he was incorrect and did manage to deliver. Recipient happy with flowers although I never saw them. Would use this company again.”

Helpful Report

Posted 1 year ago

“Flowers arrived on time at lunchtime. I can’t comment further as didn’t actually see the bouquet.”

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Posted 1 year ago

“Delivery arrived on time (although not until late afternoon/evening) with correct order & card correct.”

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Posted 1 year ago

“Flowers arrived on time and in bud so plenty of life in them. Recipient was very pleased!”

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Posted 1 year ago

“Everything went a ordered”

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Posted 1 year ago

“Good value for money. Kept extremely well informed about delivery. All round good choice.”

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Posted 1 year ago

“Quick efficient service, beautiful flowers 💐”

EFlorist 4 star review on 6th August 2023

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Posted 1 year ago

“Easy to order. Satisfied with quality for money. Delivery was very late in the day.”

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Posted 1 year ago

“The flowers are lovely and have lasted. Bit disappointed that the delivery time kept moving later and later and later. Other than that I am happy.”

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Posted 1 year ago

“Got them for my special person and and they liked it so your special should like them aswell”

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Posted 1 year ago

“Very pleased with the fast service. However, left at the back door instead of the front and only found when someone else knocked to come in.”

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Posted 2 years ago

“My mother was delighted with the flowers but disappointed that the accompanying box of Lindt chocolates only contained 3 chocoates!”

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Posted 2 years ago

“ordering from Cyprus to be delivered in Gillingham, communication very good and flowers delivered on time. The recipient was delighted with the plant. Regards Jean”

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Posted 2 years ago

“I found ordering very easy, my friend said flowers were beautiful and fresh on delivery and she was very pleased. So I am also very happy with the service I received, thank you.”

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Posted 2 years ago

“First of all if you were sorry about the experience I recieved from e florist you might of had the decensie to of refunded me for 1 of the bouquets. When I placed my order with with yourselves, I went all through the order, when it came to payment your computer system said declined order not taken. Therefore I had to 're order, so the fault I have to say was on your side. However you still took 2 payments from my bank account. I emailed you straight away to explain all this, but you carried on processing 2 bouquets of flowers and sent them out. There was no live chat and no phone number to contact e florist directly, so as you advertise live chat there isn't any. After several emails to e florist they were not very helpful at all, and had plenty of time to cancel 1 bouquet being delivered. I was most disgusted about all this as I feel it could of been resolved and a refund given. So as for the contacting the company and service I recieved I was appalled, and I would NEVER use eflorist again or recommend them to anyone, due to my very poor service I recieved, and very poor communication. As for the flowers I will go to Tescos next time I will get better all round from there. So please don't send me any more emails reference ordering more flowers from you.”

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Posted 2 years ago

“On time delivery, goods no damage good service,no photo.”

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Posted 2 years ago

“Good overall but flowers left outside, better to include leave with neighbour option. Nice flowers, arrived on the selected delivery date”

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Posted 2 years ago

“Flowers are good Aunty loved them, but there wasn’t any writing in the card Aunty didn’t know who they were from. My fault initially, but I emailed and was told card and words would be added. They weren’t.”

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Posted 2 years ago

“Still not got my flowers and I’m not very happy Please can you sort out this problem or refund my account please Thank you David Kimpton”

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Posted 2 years ago

“Good value for money, nicely presented and well informed delivery details. I would certainly use efliorist agaib”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,325 reviews