EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,336 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

Tell us how EFlorist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EFlorist 1 star review on 1st April 2026

813

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for a thank you gift. The recipient was very happy with them. So pleased when a bouquet arrives as described. I will definitely bring using eflorist again.”

Helpful Report

Posted 2 years ago

“Both recipient & myself were delighted with quality, value & delivery of flowers & chocolates. Highly recommend Eflorist 💕💐”

EFlorist 5 star review on 29th November 2023

Helpful Report

Posted 2 years ago

“The flowers arrived without the chocolates or the message . Customer support were as joke and only offered to send the message by email which I declined as it was too late. Won’t be using again”

Helpful Report

Posted 2 years ago

“I can't say enough good things about EFlorist! I rely on them for sending beautiful floral arrangements to my Girlfriend . Their website makes finding the perfect bouquet so easy with tons of photos, flower choices, vase options, and arrangement styles. I especially love EFlorist's customized floral designs - like being able to pick your loved one's favorite flowers and colors for a personalized arrangement. It's always delivered looking absolutely stunning and puts the biggest smile on the recipient's face! EFlorist also offers same day delivery on many arrangements which has totally saved me when I almost forgot a birthday or anniversary. Their excellent customer service team is so friendly and helpful anytime I have special requests or questions when ordering. On top of the gorgeous, creative floral designs and convenient online ordering, EFlorist's prices are very affordable. The high quality and beautiful presentation always seems to impress way above the price tag paid. Overall working with EFlorist has made gift-giving so much easier and always brings joy to my friends and family across the miles. I will forever be a loyal happy customer thanks to the reliable, gorgeous floral gifts over the years!”

Helpful Report

Posted 2 years ago

“We have used EFlorist recently and both recipients have been delighted with the quality of the bouquets they received and the free chocolates, we will continue to use them for future purchases. Highly recommended to all who want to send quality flowers to someone special”

Helpful Report

Posted 2 years ago

“flowers were late and and very poor for the price customer service usless”

Helpful Report

Posted 2 years ago

“Easy to use - recipient delighted with the flowers”

Helpful Report

Posted 2 years ago

“Have ordered flowers from EFlorist several times for various occasions. The standard of the flowers has been very good and delivery problem free. The offer of free chocolates is an added bonus!”

Helpful Report

Posted 2 years ago

“See attached image of what we recd to what we ordered. Nothing alike apart form the colours I suppose! The flowers were worse than those at petrol station! Deffo not worth the money as your quality is awful!”

EFlorist 1 star review on 28th November 2023

Helpful Report

Posted 2 years ago

“The flowers and gifts arrived separately. Gifts were a day late and flowers three days late. The card was with the flowers, so the recipient didn't know who had sent gifts, from a florist, without flowers or any indication who had sent them. Really embarrassing and very poor service. PLEASE AVOID! They also hand pick good reviews for there website and claim to have a 5 star rating! Pretty scammy.”

Helpful Report

Posted 2 years ago

“Flowers were beautiful. They were delivered in less than 24hours and tracking was really positive. Well done e florist”

Helpful Report

Posted 2 years ago

“when you order there is an extra slightly surprising box that allows you to pay an extra fee for making sure that the flowers arrived on time I did pay this somewhat reluctantly, but the flowers still did not arrive on the right day and as it was a birthday this was a bit of a disaster. disappointed and I doubt I will use e-florist again”

Helpful Report

Posted 2 years ago

“Beautiful rose still going 14days on would trade again thanks xx”

Helpful Report

Posted 2 years ago

“Ordered flowers for family in New Zealand. They arrived quickly and were beautiful”

Helpful Report

Posted 2 years ago

“Lovely flowers 🌸”

Helpful Report

Posted 2 years ago

“Flowers ordered on 12 November for a birthday delivery on 19 November to New Zealand did not arrive. Having finally discovered that to query this with you I had to click on 'submit your ticket'(what does that even mean?)I eventually agreed a replacement with customer services several days ago.This has still not happened (by the night of 27 November in NZ) so I have now asked for an immediate refund. This in no way compensates for the fact I missed my daughter-in law's birthday or the frustration of the countless messages to and from you and her confirming the non-delivery.”

Helpful Report

Posted 2 years ago

“I've been a regular customer of e florist but will never use again. This is due to the intransient and very poor customer service. Which in my opinion based on my experience is not customer focused at all in fact I'd say practically non existent and focused on deflecting problems back to the customer.”

Helpful Report

Posted 2 years ago

“Excellent service delivered on time the recipient was delighted with the flower basket ordering was easy, tracking very good arrived on time and well packed. Very pleased.and am using again.”

Helpful Report

Posted 2 years ago

“Flowers order for anniversary and on date of delivery (a Sunday) still had not received a tracking email so I contacted customer services, waited all day and had no reply. The following day (Monday) waited until 11am and still had no contact from eflorist customer services so contacted them for a second time. I was told that there had been an issue with ‘there system’ and was guaranteed that the flowers would be dispatched with a note explaining the reason for delay. 11am Tuesday and still nothing from eflorist or courier regarding order so for a 3rd time contacted them about this order, the advisor on echat was very blunt and told me that they had decided to issue a full refund . Find this appalling service that a customer had to chase them for order updates on 3 occasions due to lack of communication only to be told that without any discussion with the customer or without the customer being informed a decision was made to issue a refund 3 days after the delivery date and after customer services had given the customer a guarantee that the flowers would be delivered. Attempts to contact the company we made via both email & Live chat. Flower we never delivered see above”

Helpful Report

Posted 2 years ago

“Ordered flowers for a special friends birthday and they did not get them. there was a picture of the bottom half of a door with a box in front but it is not the friends door and try as I might, eflorist say that as they were delivered by amazon it is not their problem. cannot speak to anyone from eflorist about this they will not call me and although I normally use eflorist to send flowers, after losing so much money I shall not be using them again. but as their offices are not too long a drive, I shall be going there to see if there is any one to speak to. I ordered from eflorist NOT amazon and I should not have to chase them to get my money back. I just got an email telling me thank you for using us. I want my money back and this seem the only avenue to contact eflorist. Although I have had good service in the past, I advise anyone to go elsewhere to avoid the worry of the delivery not getting there. I was not aware that amazon was involved and should have been advised”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,336 reviews