EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,344 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers but the main attraction was the roses & unfortunately they where sparse compared to the picture, Also Kirsties flowers in Troon left the flowers at the front door. I only managed to speak to the recipient after 10pm on a very frosty night & had no idea they had been left on their doorstep???? Not brilliant service by Kirsties & at least left with a neighbour. BTW the recipient was in but in their back garden which was accessible by the delivery person. I never got notified that they had been delivered. Not sure i would use Eflorist again TBH”

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Posted 3 years ago

“Would recommend good company”

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Posted 3 years ago

“Ordered and paid extra for flowers to be delivered on a Saturday and yet they were delivered a day later without any communication to explain why and then when were delivered they were left outside in the pouring rain by the delivery driver. Poor service all round and false information on their site regarding delivery days/times. I wouldn’t use this site again.”

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Posted 3 years ago

“So easy to sort everything out and the next day delivery was spot on”

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Posted 3 years ago

“Packaging and delivery was great. The flowers however looked nothing like the photos.”

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Posted 3 years ago

“Excellent service and great value. My wife loved the red Rose's bought for our anniversary. All looking great still. Highly recommend e-Florist.”

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Posted 3 years ago

“Beautiful flowers, mother in law loved them!”

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Posted 3 years ago

“Amazing flowers for my daughters birthday lasted 3 weeks. Beautiful bouquet”

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Posted 3 years ago

“Flowers were dead when they arrived two days late ,mother inn law very upset would like a refund please not acceptable and I have used you a lot in the past so very disappointing”

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Posted 3 years ago

“5 days after the chosen delivery date and still no delivery of the flowers and no communication from you guys! But you have sent me 2 emails asking me to review my order.”

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Posted 3 years ago

“Basically paid for a delivery on a set day, received order confirmation all was ok and all would be delivered on the specific date, then received an email by Amazon saying flowers would be delivered a day late, customer services emailed saying it was mistake and they would be delivered on the date requested, flowers turned up a day late as per email from Amazon delivery, who were correct with their estimate, customer services then try to tell me flowers can be up to a day later than requested, even though they state on site flowers on a set date, asked for a refund as they didn’t meet what they said they would and remote purchase rules should apply as they didn’t meet the contract conditions and now heard nothing more So wouldn’t say don’t use them as I’m sure they get it right from time to time by other reviews, but in this instant I’d rather have used Interflora and a local florist who actually cared”

Helpful Report

Posted 3 years ago

“Received the order a day late, and the order was wrong. Had ordered the English County bunch which was pictured with orange roses and some other vibrant flowers — added a picture of what was ordered and what arrived. Still a lovely product, but not as reliable as I'd hoped.”

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Posted 3 years ago

“Very convenient, great quality flowers and delivered on time. Thank you”

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Posted 3 years ago

“my flower order was delivered, the delivery was missing the free box of chocolates when it arrived, i tried to contact the company but had no luck, very disappointing.”

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Posted 3 years ago

“It was delivered on time and no delays even though only ordered the day before. Excellent service”

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Posted 3 years ago

“Very nice arrangement and flowers were very vibrant and fresh after a prompt delivery.”

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Posted 3 years ago

“Absolutely rubbish, avoid this company at all costs. 4 or 5 days of excuses and 'it'll be delivered' the next day' only to find it hasn't, on any of the occasions they said it would be. Of course, they haven't got a phone number to contact them on as this way they can hide behind their lame excuses on the computer.”

Helpful Report

Posted 3 years ago

“I ordered flowers for my my friends birthday I live in the U.S. so I relied on the florist’s judgment, the flowers that my friend received were beyond beautiful, even beautifully packed, thank You so much I recommend this florist highly and will definitely use them again”

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Posted 3 years ago

“I wrote a review yesterday regarding the flowers I ordered for delivery on 1/12/2022. I thought they were nice so I wrote a good review.but when I went to see my friend today, I took one look at them and thought they were absolutely awful. they are dead already. I know I paid half price for them but I did expect better quality. Really disappointed. I would have better quality from a supermarket bunch. I am sorry to say I will not be using you again”

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Posted 3 years ago

“Brilliant service, communication was excellent throughout my purchase and delivery. Flowers in basket were beautiful, our staff member was over the moon with them. Thank you so much Eflorist.”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,344 reviews