EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers for my daughter on Friday to be delivered Saturday. They were delivered Monday. Not impressed. This was supposed to be a surprise it turned out to be not a very good one”

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Posted 3 years ago

“Not many flowers in the delivery looked poor”

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Posted 3 years ago

“Very disappointed as My aunt did not receive the chocolates and candle that I purchased to go with flowers . Yes, It is very disappointing.”

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Posted 3 years ago

“Flowers were not delivered on Saturday as requested … they haven’t even arrived today (1st working day after the weekend) Very dissappointed. I want my money back.”

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Posted 3 years ago

“Flowers arrived and amazing and fresh”

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Posted 3 years ago

“Lovely flowers but the main attraction was the roses & unfortunately they where sparse compared to the picture, Also Kirsties flowers in Troon left the flowers at the front door. I only managed to speak to the recipient after 10pm on a very frosty night & had no idea they had been left on their doorstep???? Not brilliant service by Kirsties & at least left with a neighbour. BTW the recipient was in but in their back garden which was accessible by the delivery person. I never got notified that they had been delivered. Not sure i would use Eflorist again TBH”

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Posted 3 years ago

“Would recommend good company”

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Posted 3 years ago

“Ordered and paid extra for flowers to be delivered on a Saturday and yet they were delivered a day later without any communication to explain why and then when were delivered they were left outside in the pouring rain by the delivery driver. Poor service all round and false information on their site regarding delivery days/times. I wouldn’t use this site again.”

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Posted 3 years ago

“So easy to sort everything out and the next day delivery was spot on”

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Posted 3 years ago

“Packaging and delivery was great. The flowers however looked nothing like the photos.”

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Posted 3 years ago

“Excellent service and great value. My wife loved the red Rose's bought for our anniversary. All looking great still. Highly recommend e-Florist.”

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Posted 3 years ago

“Beautiful flowers, mother in law loved them!”

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Posted 3 years ago

“Amazing flowers for my daughters birthday lasted 3 weeks. Beautiful bouquet”

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Posted 3 years ago

“Flowers were dead when they arrived two days late ,mother inn law very upset would like a refund please not acceptable and I have used you a lot in the past so very disappointing”

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Posted 3 years ago

“5 days after the chosen delivery date and still no delivery of the flowers and no communication from you guys! But you have sent me 2 emails asking me to review my order.”

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Posted 3 years ago

“Basically paid for a delivery on a set day, received order confirmation all was ok and all would be delivered on the specific date, then received an email by Amazon saying flowers would be delivered a day late, customer services emailed saying it was mistake and they would be delivered on the date requested, flowers turned up a day late as per email from Amazon delivery, who were correct with their estimate, customer services then try to tell me flowers can be up to a day later than requested, even though they state on site flowers on a set date, asked for a refund as they didn’t meet what they said they would and remote purchase rules should apply as they didn’t meet the contract conditions and now heard nothing more So wouldn’t say don’t use them as I’m sure they get it right from time to time by other reviews, but in this instant I’d rather have used Interflora and a local florist who actually cared”

Helpful Report

Posted 3 years ago

“Received the order a day late, and the order was wrong. Had ordered the English County bunch which was pictured with orange roses and some other vibrant flowers — added a picture of what was ordered and what arrived. Still a lovely product, but not as reliable as I'd hoped.”

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Posted 3 years ago

“Very convenient, great quality flowers and delivered on time. Thank you”

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Posted 3 years ago

“my flower order was delivered, the delivery was missing the free box of chocolates when it arrived, i tried to contact the company but had no luck, very disappointing.”

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Posted 3 years ago

“It was delivered on time and no delays even though only ordered the day before. Excellent service”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,329 reviews