EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with this service. Flowers were well received and enjoyed. Highly recommend.”

Helpful Report

Posted 2 years ago

“The day before my wedding anniversary i thought it would be nice to order some flowers to be delivered on the day. I know there is a window for delivery but they turned up at 20.30 and we had gone for a meal. Looking at the tracker the flowers had gone to Milton Keynes down to Weybridge, then to Dunstable and ended up in Aylesbury where i live. Anyway we returned home to find a small box with 9 white roses, some freesias and a bit of green infil!!! All looking pressed up and very sad. I upgraded to a large bouquet total cost £33.98 and all i can say is i was extremely disappointed. Other people sent flowers to us which they had bought locally and they were comparable in price but had a real fresh wow! factor. Sorry to say i will not be using this service again.”

Helpful Report

Posted 2 years ago

“Excellent service, delivered on time for my mums 84th birthday, she was so happy and because they came in bud has enjoyed watching them bloom , thank you so much , highly recommend and will definitely buy again”

Helpful Report

Posted 2 years ago

“The flowers delivered were in very poor condition and withered in parts. I aprdered a medium spray it was very small with more foliage than flowers. Reall very disappointed, as it was ordered for a special occasion. Was not cheap either, which I didn’t mind should it have been nice. Next time I will use my local florist or the beautiful sprays in other retail outlets, that are much cheaper!!!! Very poor. My advice spend your money elsewhere”

Helpful Report

Posted 2 years ago

“Happy with order and delivery, and communications. Will definitely use again and have used several times. Last delivery a yellow rose plant quite beautiful.”

Helpful Report

Posted 2 years ago

“This is the first time I’ve used eflorist, and I was not disappointed. The recipient was thrilled with the beautiful surprise and inspired her cousin, a friend of mine, to use them as well. So thank you”

Helpful Report

Posted 2 years ago

“Lovely bouquet, arrived when promised”

EFlorist 5 star review on 4th August 2023

Helpful Report

Posted 2 years ago

“Beautiful flowers great price easy to use on line service . Delivery on time . Can’t fault the service . Very happy customer”

Helpful Report

Posted 2 years ago

“The flower where absolutely beautiful our loved them. Will definitely use you again”

Helpful Report

Posted 2 years ago

“Very happy with the beautiful flowers”

Helpful Report

Posted 2 years ago

“Not alone, see others comments!!! Show no careering whatsoever!!!! Do yourself a favour, look somewhere else!!!! Can NOT recommend, failed in every respect.!!! Customer Service, totally appalling !!!”

Helpful Report

Posted 2 years ago

“Great, reliable service, flowers arrived as ordered”

Helpful Report

Posted 2 years ago

“I am utterly disappointed in the bouquet I sent my daughter for her birthday! She must have felt I let her down with the size of the bouquet! The picture on the website of the flowers I ordered did not represent the ones she had delivered. I will never use eflorist again.”

EFlorist 1 star review on 3rd August 2023

Helpful Report

Posted 2 years ago

“Beautiful Sunflowers, excellent quality & price”

EFlorist 5 star review on 3rd August 2023

Helpful Report

Posted 2 years ago

“Never use this company if you want fresh flowers my 91 year old mother recieved a plant from my auntie to say she was thinking of her when my dad passed away. I found my mum crying over the flowers saying why would I get dead flowers from Carol my auntie when your dad has just passed away it was a horrid day. I will never buy from this company and will bad mouth them as much as I can ... please never use unless you want to send dead flowers of course . BAD BAD BAD”

Helpful Report

Posted 2 years ago

“Ordered flowers online that bore no resemblance to what was delivered. False advertising as what was delivered was mainly green leaves and stems with hardly any flowers. Attempted to complain via the live web chat which was useless, also emailed them and have not heard back. I advise not to use this company.”

EFlorist 1 star review on 26th July 2023

Helpful Report

Posted 2 years ago

“Ordered flowers for a friend who has been very supportive to me after losing my partner. The flowers that were delivered were nothing like the picture(false advertising). I could have bought a bunch from Aldi that would have been better. I was totally embarrassed when my friend thanked me and sent a picture if the flowers. I will never use your service again and certainlynever recommend you to anyone.”

EFlorist 1 star review on 21st July 2023

Helpful Report

Posted 2 years ago

“Paid for their overpriced flowers for the next day delivery, failed to deliver and so missed the special occasion. Customer service just said ‘ha unlucky small print - says only actually 98% arrive next day.’”

Helpful Report

Posted 2 years ago

“Missed the suprise for my wife at work as eflorist uses the worst courier service in the UK, AMAZON. Tracking have informed me that my flowers have been on a non refrigeration van for 9 hours and counting with the delivery time changed twice, who delivers flowers for anybody in the evening.....eflorist that's who. Joke of a company avoid at all costs.”

Helpful Report

Posted 2 years ago

“I will keep writing bad reviews about your pathetic company until I get my refund back. But strangely enough a lot of People on here we’re satisfied. Why wasn’t I? Now I’ve waited 7 working days for my refund to be processed even tho they said 3-5. I’ve messaged you asking why and your now saying it will be another 5 days due to technical difficulties. I will write the worse things about you until I get my refund. Everyone on here DO NOT BUY FROM HERE THEY WILL TAKE YOUR MONEY AND CANCEL YOUR ORDER FOR NO REASON. this was a special occasion I didn’t care if they couldn’t deliver it in time for my girlfriends birthday because I would of just ordered it from someone else. Someone that could of actually delivered my flowers on time like I paid for. So because I chose this company they let me down and my girlfriend and I could of gone to any other florist I’m sure they wouldn’t of failed to get the flowers to me IN 5 working days. It’s not hard they did not have to work hard or pull strings for me to get my package on the day I asked. Bunch of time wasters would never ever go there again and I suggest you all stay clear of this site because if you want flowers and it’s a very special occasion don’t trust these people to sort it out. Go somewhere reliable”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews