eir Reviews

2.3 Rating 364 Reviews
26 %
of reviewers recommend eir

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eir 1 star review on 8th April 2024
Asta
eir 1 star review on 8th April 2024
Asta
eir 1 star review on 4th October 2023
Shamali
eir 4 star review on 5th January 2023
Ray
Anonymous
Anonymous  // 01/01/2019
Was in a complete dilemma over locked punk code. Bryan in newbridge provided expert, efficient professional advice and help. Brilliant I really appreciate it M Clinton
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Posted 4 months ago
in your Blanchardstown store( upstairs)., today ,I was looked after a member of staff Alanna.So helpful an very professional. She is definitely a great asset to Eir. member of staff Alanna.
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Posted 4 months ago
Very happy with eir tv and fibre. I took time to research all, don't need or want the 300 or so channels sky offer so I'm very happy with my eir bundle
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Posted 7 months ago
Excellent Customer Service by Emanual, very helpful and polite young man
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Posted 9 months ago
Emily is one of the most helpful and friendly retailers I have met. She was really good to me in the patrick street cork store and I highly recommend the service there
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Posted 1 year ago
I'm not entirely happy. My laptop frequently displays "No Internet connection" which I find very frustrating. Could you check connection at your end ? Louis Byrne.
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(ChSave) - Posted 7 years ago
No problems now thank you .
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(6to12) - Posted 7 years ago
good internet
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(6to12) - Posted 7 years ago
The person I dealt with this time fully understood the problem and solved it for me. He was most helpful and I was so lucky to speak with a person this time who fully understood my query.
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(Billto3) - Posted 7 years ago
Most helpful young man explained everything thorpughly
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(ChSave) - Posted 7 years ago
fast helpful service.
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(Billto3) - Posted 7 years ago
The two agents in the Blackrock store, Conor and Eabha, could not have been more pleasant or more helpful. There was a fair bit of admin to be done, as the transaction was across quad-play and they were cheerful and efficient while they were dealing with it. I also noticed how well they treated all the other callers to the store while I was there - including an elderly woman whom they treated with great courtesy and respect. They're a credit to themselves and to the organisation they work for.
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(6to12) - Posted 7 years ago
We finally have good WiFi that's doesn't not cut off when you are in the middle of doing something, alps loads clips up really quickly
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(Billto3) - Posted 7 years ago
Verry happy with your customer care thank you
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(Billto3) - Posted 7 years ago
The customer service agency was very helpful the only complaint I would have is the length of time it takes to transfer my call from one department to another. The call in total took somewhere around 58 mins.
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(6to12) - Posted 7 years ago
The speed and quality of the Eir broadband connection is very good for us to do online shopping,banking and general browsing :-)
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(Billto3) - Posted 7 years ago
i have to be honest, any dealings I have had with eir I would rate the service they have provided 10 out of 10.
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(ChSave) - Posted 7 years ago
The service provided was first rate. Many thanks.
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(ChSave) - Posted 7 years ago
Friendly helpful and courtous
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(Billto3) - Posted 7 years ago
jessica was so helpful and explained things i could under stand gave me the rightplan to suite my needs which was more to what i could afford at E62 a month in my montly bill so greatful to her
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(Billto3) - Posted 7 years ago
eir is rated 2.3 based on 364 reviews