“bought fridge freezer from these in april, 6 months later it broke down, engineer came out and said cant be repaired, as it was under guarantee, said i would get replacement, they sent me text saying GREAT NEWS we have been instructed to provide a replacement, we are in process of choosing the perfect product and will be in touch as soon as we have any further update for you, not heard from them since, looks like claim in county court coming up”