“Not at all satisfied. I tried to return my items, no one would return my phone calls or emails and they know that you only have a 14 day return window. So I am stuck with hair that I cannot use. Very unhappy.”
“I ordered 6 and i only received four. I had to work with what i had and I wasn’t aware the quantity was incorrect until two days after the order. At the time of the order 3 of each was available.”
“I’m very disappointed your company. Unfortunately I ran into an issue with my packages and it was impossible to reach anyone. It took over 10 emails. Your number and text messaging service are not available for assistance. If your customers are your priority please have a way of communication that works.”
“Poor customer service. Never received my package. Sent me a tracking number that showed package went to another customer in another city. Never answers phone nor emails. Had to put in dispute with PayPal and UPS to get my money back. I WILL NEVER ORDER FRIM THIS COMPANY AGAIN.”
“Return window is not long enough. I received my order during a very (unexpected) busy time. Did not care for 3 of my purchases but am unable to return them. Unfortunately, I checked for return in 3rd week from ordering.”
“One of the drawstring I purchased, had for about 2 days went to put it back on the string broke. I’ve done had plenty of drawstrings before had no isssues, I feel like I wasted my money.”
“My experience with Elevate Styles was extremely disappointing. I ordered several Sensationnel Dashly Unit 1 in various shades from the clearance page. My order was cancelled with no explanation. The items are STILL available (but at a much higher price!) on the site. Eleveate Styles didn't want to honor their advertised sale price, so they cancelled the order. I won't be shopping there again.”
“That wig wasn’t the BS401 & they were out of the color I wanted. The BS401 is a number 1 favorite wig of mine that I love to order a lot and what I was sent was definitely not it or worth it.”
