Here is your tracking information. We’ve partnered with a new international shipping carrier, and delivery times have improved significantly—your last order arrived smoothly in Germany. Please give us another try—we're confident you’ll notice the difference.
https://epgtrack.com/?id=EPG010969005707485
I'm truly sorry to hear about your last experience. It’s disappointing to know that we let you down with the missing items and the color you approved not being sent. That’s not the level of service we aim to provide.
We completely understand your decision to explore other options, but if there's anything we can do to make this right—or if you'd consider giving us another chance—we’d greatly appreciate it.
Thank you for your past support, and we wish you the best with your business.
“It was the wrong color!! The wrong wig!!And the wrong style!! I will never Order from yall again.Try to Tex!Call! And phone is not right ask you all good questions then . The hang up!!!”
We’ve shipped your Beshe 100% Brazilian Remi Human Hair Deep Lace Part Wig HBR-LLDP7 in color 1B. If you have any questions or need assistance, we’re happy to help—feel free to email us at cs@elevatestyles.com
“The hair shed from day one. It was not the quality I expected given the high cost. Kept for one week It did not transition from curly to straight though the instructions said it would. VERY DISAPPOINTED!”
“I n person the wig was very thin. I haven't worn it out. I am not sure about their wigs after it too a while to actially ship and receive. I use to order from the. In the past. I wasn't happy. I think this may be it for me.”
“I don't have a rating for a product that I was told was delivered but, never received. I would have considered ordering something else if a discount was offered.”
“Costumer support is a bit lacking. My order got cancelled and refunded few days after I asked them when my order would be shipped (they did answer on Friday saying that it would be shipped the following Monday). I was confused as there was no further communication after this brief conversation.”
“I am unable to write a review for an item I never received. The customer service experience I had with Elevate Styles has been the worst by far. I informed their team via email that my package appeared tampered with. It was clear that the items I ordered, totaling $120, had been removed at some point, as the package had been opened and re-taped.
Despite sending pictures as evidence, customer service refused to assist me, repeatedly insisting that they shipped the items I ordered. As a long-time customer who has spent hundreds of dollars without any prior issues, I am extremely disappointed. Now, I’ve lost my hard-earned money because my items were stolen, and the company refuses to resolve the matter—even though I purchased shipping protection for lost, stolen, or damaged orders.
I am now in the process of filing a chargeback with my bank and pursuing a claim against this company.”
“I purchased a front lace wig from elevated style. THEY SENt. ME the wrong color. When I sent it back and asked for a refund. They took 10 dollars from the price of the. Wig. I will never order nothing from elevated style again. Plus I had. To pay for shipping twice. For sending it back. They have poor quality wings. Carolyn Williams”
“I'm looking for a short white blond wig with a right part like Bobbi Boss Karline. They discontinued that style and that was perfect for me. There is nothing close to that in any of their styles. I haven't been able to find anything else since then”
