“It’s been almost a week now and i still haven’t received my package. It say’s delivered but is no where to be found. and I checked everywhere and even asked my neighbors. I emailed twice and received NO response and i cant find a contact number anywhere. Customer service sucks, cause this about day 6-7 with no response. I just want my money back at this point.”
“I have already received 2 review requests, but I have not yet received the package, and it seems not trackable or available. the last update of the same dates back to 10 days ago, when it was sent. I've tried contacting Elevate Styles support and it seems like I'm getting auto-replies from a bot. I just hope my package isn't lost, much less my money. I won't buy from this site anymore!”
“The wig became extremely matted after one wear and the lace did not fair well on my mahogany skin with tint or makeup. It still looked dry and frizzy with mouse. I do recommend this wig.”
“How do you want me to write a review if I still haven't received my package?
With the tracking which is not at all clear, I know that the package is in the country of destination but I have not received a tracking number for the local carrier.”
“😡😡😡😡😡😡Je n ai toujours pas reçu mon colis😡.Déçu de ce site. Quand je recevrai mon colis je laisserai un avis favorable. Pour l instant ce n est pas le cas.”
“I ordered lace wig Dasha terrible this wig was not the right one it was silky and fake looking they robbed me of my money and said return but you will have to pay for restocking never will I buy from them again.”
“Be ware they shipped out 6 units in a thin plastic bag using tape from the EAST Coast to the WEST Coast.
3 of the units packages were damaged in the shipping. 3 of the units were incorrect I wanted #34 but received #43.
The lack of customer appreciation is unbelievable.
I contacted the vendor and they replied with their return policy. The irony. They want a damaged free package but did not use quality packaging shipment.
No apology for poor quality shipment. The lack accountability, The threat that I will be charged 20% more re-stock fee was a shock.
I will be donating the units to a shelter. I rather donate to a cause.
Of course I will not purchase again.”
“i have not received my order that i placed more than 2 weeks ago. no tracking website was given to me when i emailed and ask the gave me a GEglobal website that is saying processesing for hours when i try to track my parcel. also i had to download a shop app just to try track my order only for it to say we can't find your tracking number then it said delivered. like really? no one is giving me an answer. where is my order? ????”
“I'm very dissatisfied. I been reacting out for days about a package I never received and you keep doing his telling me it was delivered. It might have been delivered but not to see. The lack of concern is disheartening. I will NEVER purchase from this company ever again. And I reported this company to the BBB.”
“Wish I could give no stars bc that’s what is deserved. My package was marked as delivered but I haven’t received it for whatever reason. Customer service was great up until contacting them about not receiving my package and now they’ve just stopped responding completely. I’m not happy at all and this wig was for my birthday and now I have to figure out something else. I’ve been greatly inconvenienced and I’m not getting any help resolving the issue. I have no desire to order from here ever again. I’ve contacted my post office for invitation but they can’t give me a refund therefore I will be contacting my bank to get my money back Buyer beware!”
