“I n person the wig was very thin. I haven't worn it out. I am not sure about their wigs after it too a while to actially ship and receive. I use to order from the. In the past. I wasn't happy. I think this may be it for me.”
“I don't have a rating for a product that I was told was delivered but, never received. I would have considered ordering something else if a discount was offered.”
“Costumer support is a bit lacking. My order got cancelled and refunded few days after I asked them when my order would be shipped (they did answer on Friday saying that it would be shipped the following Monday). I was confused as there was no further communication after this brief conversation.”
“I am unable to write a review for an item I never received. The customer service experience I had with Elevate Styles has been the worst by far. I informed their team via email that my package appeared tampered with. It was clear that the items I ordered, totaling $120, had been removed at some point, as the package had been opened and re-taped.
Despite sending pictures as evidence, customer service refused to assist me, repeatedly insisting that they shipped the items I ordered. As a long-time customer who has spent hundreds of dollars without any prior issues, I am extremely disappointed. Now, I’ve lost my hard-earned money because my items were stolen, and the company refuses to resolve the matter—even though I purchased shipping protection for lost, stolen, or damaged orders.
I am now in the process of filing a chargeback with my bank and pursuing a claim against this company.”
“I purchased a front lace wig from elevated style. THEY SENt. ME the wrong color. When I sent it back and asked for a refund. They took 10 dollars from the price of the. Wig. I will never order nothing from elevated style again. Plus I had. To pay for shipping twice. For sending it back. They have poor quality wings. Carolyn Williams”
“I'm looking for a short white blond wig with a right part like Bobbi Boss Karline. They discontinued that style and that was perfect for me. There is nothing close to that in any of their styles. I haven't been able to find anything else since then”
“I ordered my wigs on the 26/8/2024. At the time of writing this it is 5/10/2024 and I still don't have my wigs. It is so hard to communicate across the world via messenger. There has been no apologies niceties during communication such ie leave it with us, we will follow up and get back to you. Very disappointed”
“My last order with this company was not good. I always order the same type of human hair and I recieved, in my order of 4 packages, the wrong hair. It was track hair and I always order Loose bulk for braiding! When I returned the order at my own expense, I did not get all of the refund, even though the order error was no fault to me. I had to open one of the packages to use it and found out at that time it was incorrect on this company behalf! I am thankful because I found another company with better quality of loose human hair for braiding and you get more in the bundle. Thank you.”
“I purchased QX 1B/33 that was mainly 1B. I asked for an exchange for the product and was told I would have to pay for shipping and a restocking fee.
I was a repeat customer but will not purchase from them again.”
