“I recently purchased an item from Elevate Styles and it took 2 weeks for them to ship it and then receive it. After receiving the item, I decided I didn't like it and sent it back. The whole time I was communicating with customer service and they were helpful and answered all my questions. It did take a long time to receive my refund and I didn't even get a full refund which was disappointing.”
“My first time ordering from this website, so far so good! I ordered my usual that was sold out on my other website, so I was super happy to see it was available here! Thx!”
“😡😡😡😡😡😡Je n ai toujours pas reçu mon colis😡.Déçu de ce site. Quand je recevrai mon colis je laisserai un avis favorable. Pour l instant ce n est pas le cas.”
“I ordered lace wig Dasha terrible this wig was not the right one it was silky and fake looking they robbed me of my money and said return but you will have to pay for restocking never will I buy from them again.”
“Be ware they shipped out 6 units in a thin plastic bag using tape from the EAST Coast to the WEST Coast.
3 of the units packages were damaged in the shipping. 3 of the units were incorrect I wanted #34 but received #43.
The lack of customer appreciation is unbelievable.
I contacted the vendor and they replied with their return policy. The irony. They want a damaged free package but did not use quality packaging shipment.
No apology for poor quality shipment. The lack accountability, The threat that I will be charged 20% more re-stock fee was a shock.
I will be donating the units to a shelter. I rather donate to a cause.
Of course I will not purchase again.”
“I like the company 99% of the time shipping is quick.
I have been a customer for a long time and if I've ever had an issue the customer service department is very responsive.”
“i have not received my order that i placed more than 2 weeks ago. no tracking website was given to me when i emailed and ask the gave me a GEglobal website that is saying processesing for hours when i try to track my parcel. also i had to download a shop app just to try track my order only for it to say we can't find your tracking number then it said delivered. like really? no one is giving me an answer. where is my order? ????”
