“I have been shopping on elevate styles for years. I recently ordered 3 wigs. They sent me a wig in the wrong color (the wig they sent me is blue, pretty big mistake to make) and have not responded to my emails asking for them to correct the mistake by taking back the wrong wig and sending me the one I paid for. I’m very dissatisfied with their lack of customer service and the non-practical changes to their website over the years.”
“The wig l received looks nothing like the one I saw on your website. I was disappointed in the quality of the hair, very thin and a lot of split ends. Please don’t waste your money on a poor quality wig.”
“Poor customer service. Train your staff on that. Also give information of shipping before order. Would not have ordered if I had know how long it would take as I purchased items for an events. Had to wait over two weeks. Also couldn’t get information when trying to chase this.”
“Excellent service! They went over and above to find hair extensions that I love. They found them quickly and send them to me at a reasonable price. The shipment was fast and I am truly glad I found Elevate Style. I will be glad to use them in the future!”
“The unit is amazing , I am currently wearing it actually but the shipping process is really really bad…
We can’t even have some updates about the delivery progress which is unfortunate.”
“Customer Service at its BEST! The item I ordered was out of stock. Elevate Styles notified me within 2 days of the order AND refunded and credited the purchase amount immediately.”
“The item arrived in very good protected packaging inside and out. The item itself is what I actually ordered, from color and length to everything in-between. Very satisfied with my purchase.”
“Customer service is horrible...I requested to return a wig the same day I received bc I ordered the wrong color. I requested permission on 726/24. I got the 1st email the sane day. I have yet to receive a 2nd email as stated. I called as well. No response. Never do business with this company”
