“I purchased QX 1B/33 that was mainly 1B. I asked for an exchange for the product and was told I would have to pay for shipping and a restocking fee.
I was a repeat customer but will not purchase from them again.”
“My order never arrived. I've been messaging them for nearly a month and not once has anyone done anything about the fact that my package never arrived .. ELEVATE STYLES IS A SCAM. they will take your money but not give you your items. Absolutely disgusting service . I will now have to use the charge back service through my bank using all the evidence i hve collected, and I will also report elevate styles to trading standards. Not that it will make any difference to there rubbish service.. my wig and delivery was only £44 thank god I didn't spend more money then that. They have completely robbed me”
“Elevate Styles has a great selection of crochet hair, but they limit their customers as to how much hair they can buy. I needed to buy 6 packets of crochet hair but the system only allowed me to buy 3 packets. I think that’s unfortunate because my braids don’t look so great since I ran out of hair.”
“I made a wholesale purchase with you.
Everything was good. You provided my order in a reasonable time frame. I found no problem with the product. I am still looking for products that I can use on my site.”
“Love the Aruba soft crochet. The 12inch is the perfect shoulder length hair. Only used 5 packs and it's flowy light hair. Will definitely order again.”
“I have ordered quite a few wigs from Elevate and am always happy but they most recently stocked my favorite wig yet and I’ve bought 11 since august so I’m well stocked just waiting on the last 5 to arrive but I will be back for more when they restock the color I love!!!”
“It’s the second time I ordered from you people . And can’t get what I ordered . I returned the second item at a cost to me and still can’t get the refund owed to me . I will never order anything from you people again. Very very poor customer service.”
“I have been shopping on elevate styles for years. I recently ordered 3 wigs. They sent me a wig in the wrong color (the wig they sent me is blue, pretty big mistake to make) and have not responded to my emails asking for them to correct the mistake by taking back the wrong wig and sending me the one I paid for. I’m very dissatisfied with their lack of customer service and the non-practical changes to their website over the years.”
