“Poor customer service. Never received my package. Sent me a tracking number that showed package went to another customer in another city. Never answers phone nor emails. Had to put in dispute with PayPal and UPS to get my money back. I WILL NEVER ORDER FRIM THIS COMPANY AGAIN.”
“Wonderful styles, wonderful quality of my hair. I was able to wear it for a very long time and the curls retained the texture of the hair was excellent. It was not cheap quality fiber.”
“Return window is not long enough. I received my order during a very (unexpected) busy time. Did not care for 3 of my purchases but am unable to return them. Unfortunately, I checked for return in 3rd week from ordering.”
“Got my order all complete. Took two weeks to arrive to Germany. Happy with the quality as well. I did send them an email, trying to find out about my tracking ID and what website I can check it on which took them a while.”
