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JM Embroideries & Collectibles Reviews

4.9 Rating 4,994 Reviews
99 %
of reviewers recommend JM Embroideries & Collectibles
4.9
Based on 4,994 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Anonymous
Anonymous  // 01/01/2019
Very pleased with products and promptness of delivery. Wish shipping was not as costly. Otherwise very satisfied.
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Posted 1 year ago
Parcel arrived quickly. Happy with my order. Loved the colours
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Posted 1 year ago
Great range of products and prices and very fast shipping. My only suggestion for improvement is the website - on a mobile phone some of the drop down options don't go anywhere and I needed to use the search button.
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Posted 1 year ago
Very happy with the service goods arrived in a few day and it was during the Christmas New year time. Also they supplied the colours needed.
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Posted 1 year ago
My order was filled delivered very quickly and very pleased with what I ordered
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Posted 1 year ago
Delivery was prompt maybe down the track I’ll order however not at this moment
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Posted 1 year ago
It's great to be able to get Tapestry products all in one place
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Posted 1 year ago
quick response to the order, the rate per metre was very good. Generally pleased with the order however there was a large selvedge flaw in the middle of the 4 mtr length that i am not so happy about. Not going to return this however, I will work around the flaw.
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Posted 1 year ago
Great service and good communication. Item was wrapped well and arrived in good time. Pleasure to deal with,
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Posted 1 year ago
The Cotton I ordered was just what I wanted and just loved the colours I wanted. My ordered came quickly I will order again with JM Embroideries &Collectibles .
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Posted 1 year ago
All good arrived in good order. I was pleasantly surprised at how quickly the order went through and was processed. I was pleased with all my purchases, as they were exactly as described online. Very happy, would have no hesitation to reccomend this company to anyone.
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Posted 1 year ago
Delivered on time exact design I wanted.
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Posted 1 year ago
Thank you for your prompt response to my order and quick delivery.
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Posted 1 year ago
Overlocker thread arrived quickly and undamaged
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Posted 1 year ago
You seem to have the fabrics I use most of the time and your delivery is quick.
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Posted 1 year ago
I ordered two guardian angel pins I received them approx. 2 days later the price was excellent
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Posted 1 year ago
Very personalised and prompt service. The one hiccup was that my embroidery was sent using an Official Australia Post LETTER package. As I only use parcel post, my package was about to be rejected at the post office and returned to sender. I am most fortunate that my local PO guy knows me and sense prevailed. He overrode the system and kept my "letter parcel" for my pickup.
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Posted 1 year ago
Good selection of threads for quilting. I would prefer the price to have included GST rather than add it at the end- in Australia most places just include the GST . It seems a bit sneaky to add it at the end (kind of like well, I've decided to buy it and it's too much trouble to undo. It will be a deal breaker for me going forward as I compare prices with other retailers.)
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Posted 1 year ago
Thanks for your prompt delivery of my Maraflex - wonderful. I would like to ask if I could get very small deliveries like this left as I am not able to drive to Post Office & can’t always come to door. Thankyou.
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Posted 1 year ago
I ordered three knitting needles in the blue packaging as advertised thinking they are made in England, but I received the ones that were made in India. Please update your online store according to the stock you have.
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Posted 1 year ago
Hi Mia, Sorry to hear that you thought they were made in England, at no point in our listing have we ever stated where they are made. The listings also state "(NB Packaging may vary)", and all packaging we have here, both the blue and pink packaging all state on the back of the pack that they are made in India. I have also spoken to the Birch rep, and he has stated that all the Birch circular needles are made in India.
Posted 1 year ago
JM Embroideries & Collectibles is rated 4.9 based on 4,994 reviews