EnergySage Reviews

Name: EnergySage
Address: 3 Center Plaza, Boston, Massachusetts
Rating: 4.78

4.8 Rating 689 Reviews

95 %

of reviewers recommend EnergySage

Company Reviews

Metrics

Info

4.8

Based on 689 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About EnergySage:

EnergySage is the leading online comparison-shopping marketplace for rooftop solar, energy storage, project financing, and community solar. Supported by the U.S. Department of Energy, EnergySage is trusted by over 10 million consumers across the country to help them make smarter energy decisions through simplicity, transparency, and choice.

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EnergySage 5 star review on 13th June 2025

Valerie A

EnergySage 5 star review on 9th February 2025

Craig W

EnergySage 5 star review on 5th February 2025

Tom S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of vendors to provide quotes but challenge to get response that matches the needs of total Kilowatt hrs that match what’s needed for home”

Helpful Report

Posted 9 months ago

“I don't think there is any value add here. As a consortium of contractors, it isn't clear there is any fiduciary responsibility to the user. All of the due diligence requirements remain with the buyer, and I encourage folks to be very careful before signing anything. Check and recheck whether the bids actually meet the necessary specs. It may be useful as a directory of contractors.”

Helpful Report

Posted 1 year ago

“From one point of view, they do a reasonably good job of providing contacts that can lead to a possible solar system order. In my case it did. However, after that, I also looked for a heat pump installation and followed their links. At the end, it shows a text that they do not do heat pumps, yet anyway. Although they started a new wave of quotes coming in for a possible solar installation. Bad, really bad, to kind of trick you down the wrong path. Maybe the last time I'll use energysage!”

Helpful Report

Posted 1 year ago

“Very responsive and informative at the beginning and then dropped the ball completely. Did not even respond to my emails. Communication in all three ways listed below did not happen after 2 initial scheduled zoom meetings.”

Helpful Report

Posted 2 years ago

“Our first meeting with our EnergySage advisor was excellent, and very informative. It was very nice to learn about solar without the pressure of a sales pitch. However, the quotes that we recieved were not acceptable for many reasons (claimed to be local, but were actually out of state; very predatory solar financing options; and inaccurate power needs calculation). It really is the wild west right now with solar - lots of companies with very different prices and products. We recontacted our EnergySage advisor and he said that he would evaluate our options and get back to us. We were never contacted again. We decided not to get solar at this time.”

Helpful Report

Posted 2 years ago

“Energy sage is a great site, but not enough information is offered. This is a selling website, if you accept a bid then you're accepting a contract from the third party. When I was contacted by said party they were upset that I was shopping and not ready to accept their terms and conditions. Yet after meeting said third party we decided to sign. Regardless, it should be clear that this is a contracting site, not a shopping site.”

Helpful Report

Posted 2 years ago

“The tools on the site that help you research solar are very helpful. The tool that allows you to compare quotes is helpful. The actual process of working with the vendors was frustrating. I booked with one provider and a different salesman showed up who provided an estimate completely different from the estimate on the site. At that point, you can't really compare apples to apples. He also seemed offended that I asked him questions about the recommendation. The next vendor was better more low key, less pressure... but the quote had additional charges that were not included in the Energysage process. I booked an appointment with my advisor 3 times. The first time she was helpful. The second time, I accidentally hit the wrong button trying to accept her call and could not reach her back in any way (called, texted, emailed). I tried emailing my question but someone wrote back who said I needed to talk to my consultant. I had to re-book an appointment and wait 24 hours. When we spoke we were done in like”

Helpful Report

Posted 2 years ago

EnergySage is rated 4.8 based on 689 reviews