“Booking a car through your service was very easy and fast. I hope the car is up to the standards presented on your platform and that the experience at the pick up point is equally professional.”
“I had previously rented a car in Italy before, but didn't have the best experience. This time around I decided to do some research and found out about car hire with Enjoy. The price was good, the service was excellent, and our car ride in Sardinia was amazing! I would recommend this company to anyone looking for a great deal on their next trip!”
“I arrived in Faro and needed a car for a few days. I hadn't booked ahead as I hadn't been sure how long I would be there, so I was limited for options for getting a rental. However, it turned out to be an easy task as the renting a car company had branches both at the airport and around town. It was quick and painless...”
“Think twice before using this company. Zero customer care, zero knowledge of the companies they use. Insurance products which are not valid. Will not listen or understand if something doesn’t work out the way someone hopes, just say it’s terms and conditions. My issue didn’t even relate to terms and conditions. I was even told if I went to social media or posted bad reviews they threatened me with action. Seriously people spend your hard earned money with someone other than these cowboys.”
“The company are a band of complete liars! Insurance was taken out at time of booking online, absolutely no mention of having to use a credit card at time of pick up to cover £1,500 of excess. This was hidden at the bottom of the small print! I was not informed of any of this when I booked it. Had to pay £110 insurance at desk to get the hire car. This car was supposed to be a ‘Captur’ it was a Fiat 500x . I will never ever use this company again and will tell everyone I know in the business not to use. I will also consult my own solicitor for legal advice , as I will pursue this matter further.”
“I booked a car and provided all documents requested, deposited by debit card, prove address and during license. The booking was any time cancellation but there were two companies the first company refund after booking was cancelled but Enjoytravel hold payment and denied to refund, my reference booking 11920476. I am waiting to hear from this company.”
“During booking, it’s hidden the key information about having to have credit card to take the car out. Customer service ignores customers after 2 exchanges of emails. Stolen £130.”
