“When u call road side assistance,they could be prepared to know where a car is... They sent me to the airport for a trade car. after,I drove 20 min on a donut, they said they did not have one on there lot. They gave me places that could put a new one on.. so next day I went to Firestone and they said they could fix it in 6 hours I had an appointment.. I called the road side again. They tried sending me to the airport again. I said no they did not have one; could u look a car up for me .. he said it showed Washington branch had one. So I waited 2 hrs for the branch to open. When he opened the door he said they didn't have one yet could be a few hours... He did make a phone call. So I drove another 20 min away . When I got to the tire place he said he would have to order that size tire and it would be Monday.. I said no I need the car now.. I started to get in the car and turned around. I asked him if he could patch the tire..I had to ask! He did do that. Your company pays for the tire and was polite. Willing to work with someone. And even gave me a perk next rental car for the trouble . I just think your company could have a tire company or mechanic more ready for these. Or a better system to see where a car is... Thank you john”
“Picking up the car was quick not even 10 minutes at the counter and I had keys in hand. Car was great 2024 Chevy Malibu. Nice, clean, full of gas and ready for adventures. No problems on the trip! The only thing upon return there was somewhat of a wait but once I got to the counter 4 minutes, if that, and I was outta there!! Overall would recommend Shreveport Regional Airport Enterprise Rent a Car. Now keep in mind, you may have to go to the National Car Counter for help-FYI.”
“Well if it wasn’t for having such a great lady helping us, all through are rental’s.. First got a car that smelled like smoke, then got a car that smelled like dope!!! Talked to Marilyn & she said come get a new car…. So she put us in a new Mazda & we really liked it & it smelled brand new….😁Marilyn listened to me complain, she never was nothing but proffesional the whole time! She is a really sweet girl, that knows her business!!! Great Girl that needs a raise…But I really do think Enterprise should put some smell good stuff in there vehicles…. The smells were awful!!”
“Naya the manager at the flushing location provided me with excellent customer service. I recommend you ask for her assistance if you're renting a car.”
“Hello this Leah, and this for the Enterprise in Pomona CA, on Indian Hill, and San Bernardino, I just want to say thank you to Amanda, Dylon, and Ivan all for your work of renting the car to me through the period of time my own car was in the shop. Thank all so much, and God Bless you. 💖💝🙏”
“I have rented from Enterprise for about 15 years now. They are quite good. I did have several issues though on a recent reservation. i) I could not make the reservation on-line, there was an error ii) After I called my local Enterprise office and made a reservation, there was no confirmation e-mail sent. iii) When I tried to call today, there was an extended wait time, and the voice recording looped at least 3 times before I finally hung up.”
