“The customer service, shuttle, car and low cost met expectations. Someone else ahead of me had wisely requested beforehand a vehicle with winter tires. This had not occurred to me so I received M and S tires which were standard issue. This was a terrible mistake as these tires had no traction on winter roads even though there was sufficient tread.”
“renting the truck and delivering it back wasn't a problem. it was fine, but make sure if you need road side service DO NOT USE ENTERPISE'S ROAD SIDE SERVICE. anyone the insurance that you would pay for through enterprise does not cover any roadside service. so if you need use roadside service use your personal roadside service that was they don't charge you an insane amount. i rented a truck and on the way back to drop it back off i had a flat tire. and when all said and done they charged me $1068 for a tire change doubled the amount of what renting the truck cost.”
“Chelsea @ the hixson pike location was very helpful. My back passenger tire was having service issues!! I drove the car 1hr 30min away or more to middle Tennessee location she was very helpful every step until I got into a new vehicle thanks so much!!”