EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.34

4.3 Rating 1,216 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.3

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was fantastic, lead time wasn't too bad, cost was more than acceptable. The unit itself is small and neat. Engineer was great. Very happy.”

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Posted 3 years ago

“Fantastic”

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Posted 3 years ago

“Excellent service both via the phone and the installer that attended. Simon our fitter explained everything and checked each stage with me to ensure it was all correct and cleaned up after he had finished. Highly recommended”

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Posted 3 years ago

“We had the EO charger installed a few months ago. It has stopped working with apparently no power getting to it. I called the EO technical support this morning who advised it would take 10 days or longer to get somebody out to look at it let alone fix it. I live in the country and rely upon this. THE RESPONSE TIME IS COMPLETELY UNACCEPTABLE. VERY POOR SERVICE”

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Posted 3 years ago

“Excellent service, keeping you informed, clear and simple explanation, very professional staff.”

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Posted 3 years ago

“Excellent compact size and as discreet as possible. Haven’t got our car yet so can’t comment on charging or app performance.”

EO Charging 5 star review on 29th October 2021

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Posted 3 years ago

“Fast efficient service. Kept well informed before and during process. Charger works well and is a lot smaller than most.”

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Posted 3 years ago

“Excellent charger - no problems.”

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Posted 3 years ago

“My EO charger is great shame about the problems getting it installed”

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Posted 3 years ago

“Very Good service”

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Posted 3 years ago

“Although I enjoy the convenience of our charger if the off peak scheduling function isn't working then we re not enjoying the benefits. repeatedly the charging cycle continues into the non off peak period and we end up paying much more for our electricity. Frankly I think we deserve a refund on additional costs because this feature isn't working properly. I raised this once and the weekend setting was adjusted, but it keeps happening.”

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Posted 3 years ago

“The team from EO and the installer made the installation easy and quick. I have no hesitation recommending the EO team, charger and installer.”

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Posted 3 years ago

“Very professional service, the install went to plan and was a neat job by the installer.”

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Posted 3 years ago

“The charger itself seems to work just fine however the Android app is disappointing”

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Posted 3 years ago

“Fast and efficient when arranging the installation, made it easy to understand and was clear on next steps. The installer turned up on time and was polite and professional from start to finish. All round a great experience”

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Posted 3 years ago

“Excellent. Complicated installation well managed.”

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Posted 3 years ago

“We bought our first electric car four years ago and the Charger was EO and recently the cable was difficult to take out of charger and than it stop working. I rang the company and Andrew Whitmarsh helped to ensure we got a replacement charger and the followed up all the time . I recommend them to all looking for a wall mounted charger. Thanks Andrew and Team”

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Posted 3 years ago

“EO make the whole process easy from start to finish. Great product, installation was outsourced to an accredited electrical company who were very efficient and did a great job at my home. The EO charging station itself is neat and tidy on my cottage wall and makes car charging simple and easy. Highly recommend EO!”

EO Charging 5 star review on 13th October 2021

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Posted 3 years ago

“Very poor. Unreliable systems. Did not provide a charge to the car and yet they billed me - twice.”

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Posted 3 years ago

“Really speedy service from completing survey to booking installation (only 2 weeks) compared to other installers (some over 4 months due to chip delay). The installer (Phil) was very friendly and helpful and did a great job”

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Posted 3 years ago

EO Charging is rated 4.3 based on 1,216 reviews