EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.34

4.3 Rating 1,216 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.3

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

Write Your review

Tell us how EO Charging made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really tidy running of the cable. Very Informed and helpful. Everything working as it should and really pleased. I would recommend EO.”

Helpful Report

Posted 4 years ago

“Nice, compact well designed charger - very happy with the final result!”

EO Charging 5 star review on 1st April 2021

Helpful Report

Posted 4 years ago

“The service has been excellent from EO. communication has been good throughout the process and the engineer, Daniel, was very helpful and professional.”

Helpful Report

Posted 4 years ago

“Fast efficient service from start to finish from first contact with the design and installation coordinators to the installation by the electrical engineers, everyone was very helpful and knowledgeable, would highly recommend.”

Helpful Report

Posted 4 years ago

“Installer was very professional. He explained about the installation in great detail and we made some last minute changes to the overall positioning of the breaker box, exterior cabling and EV charging point. Very happy with the quality of the installation. Only gripe was that the installer didn’t appear to have his own vacuum in his van.”

Helpful Report

Posted 4 years ago

“This company is 5 star from start to finish! Clear communication and the engineer that did the installation (Ashley) was knowledgeable and patient in equal measure! Would definitely recommend x”

Helpful Report

Posted 4 years ago

“The electrician was very nice and very helpful. Recommend them. Awesome”

Helpful Report

Posted 4 years ago

“Installer excellent. Service poor. I had to chase to get an installer quote and then the EO QR code did not work. I then called, was on hold for 20 minutes, met by a slightly edgy helper and then told she couldn’t help and I need to wait for a call from EO.”

Helpful Report

Posted 4 years ago

Good afternoon Mr Couch, I have sent you a private message including my direct email address, if you could please reply with your contact number we will call you to support you with this issue. Our customers are our number 1 priority, we will ensure to rectify this with you once I receive your reply. Kind regards, Craig Chandler COO EO Charging

Posted 4 years ago

“Pre and post installation service and communication has been excellent, however the technical issues I've experienced with unit connection to home wi-fi has taken the shine off what was a relatively painless process. Your technical team led by Daniel has been very helpful and the replacement unit is now operational.”

Helpful Report

Posted 4 years ago

Hi Ronnie, We're sorry to hear that you're experiencing a technical problem with your charger and thoroughly appreciate you taking the time to leave us a review. Please be assured that the situation has been flagged to our Support team with high priority - our experts are indeed currently reviewing your case and will come back with a status update as soon as possible. Customer satisfaction is our number one priority and we are committed to getting you up and running. Many thanks, The EO Charging team

Posted 4 years ago

“Really Really Helpful, Extremely Friendly, Always Let You Know Who You Are Dealing With, Keep You Well Informed At All Times And Most Importantly Got The Job Done!!! Special Thanks To Mr. Charger Team For A Quick Clean And Smooth Installation!!!”

Helpful Report

Posted 4 years ago

“The EV Charging industry is awash with a variety of options - as a newcomer this was a little bewildering but Charlie and his EO team were very helpful and professional in answering my numerous queries and questions. In particular I have to single out Ashley who installed the unit - super service thank you. I have no hesitation in recommending their services.”

Helpful Report

Posted 4 years ago

“Installed within 1 week of ordering, great customer service and working great with my car. Fast charging in such a great small design.”

Helpful Report

Posted 4 years ago

“The installation was very efficiently carried out and the charger is discrete and very easy to use.”

Helpful Report

Posted 4 years ago

“EO Mini Pro 2 Charger, good piece of kit and great installation completed. App could do with some improvement, hence the 4 stars.”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish. Highly recommended.”

Helpful Report

Posted 4 years ago

“The whole experience has been fantastic. Supportive and knowledgeable staff at every part of the process. I'm really impressed and the product so far seems great!”

Helpful Report

Posted 4 years ago

“The whole process ran very smoothly , I was informed of the process and questions answered promptly. I liked the fact that EO asked for all the information up front, which took a bit of time but enabled them to arrive and now what they were facing and therefore complete with no issues. This approach seems to be different to there competitors which seem to want there money upfront before knowing what the job entails and therefore my lead to hind costs. Scott”

Helpful Report

Posted 4 years ago

“The process is well organised with clear and simple instructions on uploading photos of the installation location and electric fuseboards. Regular texts on progress. The installation team were friendly and efficient, the job was done in 2 hours. Only reason for giving 4 rather than 5 stars was because a couple of times there were gaps of maybe 3 weeks without hearing anything and it left us wondering if we’d made an error submitting something.”

Helpful Report

Posted 4 years ago

Good morning Nicholas, Thank you for your feedback and I'm pleased that the process worked well for you. We continue to review our process, communications, and interactions with our customers. I will pass your comments on the delay in updates to the team and we will work on a way to fill any gaps to ensure customers are updated and have confidence that things are progressing as planned. Kind Regards, Craig Chandler COO - EO Charging

Posted 4 years ago

“The ordering process was very simple, the company EO chose to do the install were very professional and explained the process from start to finish. In a world in which everything seems to be made overcomplicated nowadays, this process couldn't have been much easier. In terms of the charger itself, if you want a charger that's not in your face yet offers all that the others do, this is the one to choose. Thankyou EO.”

Helpful Report

Posted 4 years ago

“Amazing service and a brilliant fitter. Thank you”

Helpful Report

Posted 4 years ago

EO Charging is rated 4.3 based on 1,216 reviews