EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.34

4.3 Rating 1,216 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.3

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you don’t want your EVCP to be a feature but instead want a small compact unit that looks great then you can’t go wrong the EO mini pro 2 Installation by Octopus Energy went very smoothly and got us up and running with the App straight away.”

EO Charging 5 star review on 7th March 2021

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Posted 4 years ago

“Very pleased with the service provided by EO. Their account team was very helpful in answering some initial queries, and helping me through the initial questionnaire process to understand the exact installation requirements. Whole installation from start to finish (and successful car charging) was completed in less than 7 days.”

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Posted 4 years ago

“Brilliant customer service and great looking charging unit!”

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Posted 4 years ago

“Installation and set up very easy. It would be 5 stars if the app were more reliable.”

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Posted 4 years ago

“Great experience from start to finish very professional and the box looks great a very smart small box that blends in well.”

EO Charging 5 star review on 6th March 2021

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Posted 4 years ago

“Great looking charger. Small box that fits neatly on the wall. The installer In London I was allocated was great too IN-CHARGE EV INSTALLATION Ltd.”

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Posted 4 years ago

“As my charger has just been fitted I cannot yet comment on the quality of the product. However, my dealings with the company have been straightforward, speedy. They have always kept me in the loop about time scales and the fitter Ben, from Octopus Energy, has been first class. He explained exactly what he was going to do, offered choices in terms of where exactly the charger could go and where he could run the wiring, and helped me set up the EO app once the installation was complete. Very happy with the product and service to date.”

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Posted 4 years ago

“Great service from start to finish. Ashley our installation guy was fantastic. Highly recommend”

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Posted 4 years ago

“great service great outcome well pleased with the service”

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Posted 4 years ago

“The service I have received from EO, as well as their installer, has been fantastic from start to finish. The whole process was made very simple and the team kept in regular contact with me to keep me updated and were always very polite and helpful.”

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Posted 4 years ago

“Full transparency due to lockdown I haven’t used the charger much however... Installation was well done and the lad from WB Electrical has done a good job. I have used the charger once and works fine so no complaints so far. I do like how much more compact the charger is compared to others on the market”

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Posted 4 years ago

“I saw the info about EO on social media as well as on other sites. It seemed to tick all the boxes inc. solar panel linking. The order process was easy. The quote was sent quickly and the process to apply for the grant was made easy. My install was yesterday and was smooth and professional. The product was even smaller than expected and doesn't really attract any attention on my garage wall (inside). Looking forward to using it on both my new EVs.”

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Posted 4 years ago

“Great service and professionalism. My charger works perfectly and is not bulky like some of the other units I have seen. Great job!”

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Posted 4 years ago

“Friendly, helpful excellent service. Really couldn't fault my experience with EO.”

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Posted 4 years ago

“Fantastic, efficient service, very neat and tidy, lovely young man polite and down to earth , highly recommend a greener future with these guys, support your local business , and help the climate, Go Green with EO Charging”

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Posted 4 years ago

“From the outset, the communication, information and customer service have been first rate. I went for a tethered charger which suits my requirements but does spoil the aesthetics for the smallest charger on the market! I was also very impressed with the installation which is neat and minimal. Overall, really pleased and would definitely recommend.”

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Posted 4 years ago

“Straight forward and very friendly”

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Posted 4 years ago

“Charger is great but let down by bugs in the app. Tethered charger needs a cable tidy solution though happily a £6 hose tidy from Amazon does the trick.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Excellent service and installation of new mini pro”

EO Charging 5 star review on 28th February 2021

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Posted 4 years ago

EO Charging is rated 4.3 based on 1,216 reviews