“In the last year, there have been nothing but ongoing problems with the pool, the pool heater, the sauna and the hot tub. The lack of communication and knowledge of what's wrong with the pool, the heater, etc is ridiculous and you can't get a straight, informed answer from any of the staff. The heater is non-functioning almost once a month now, and it takes two to three weeks for it to be remedied. Do the math - how many days out of the month is the pool actually comfortable and usable!?! I joined the Ehrlich location solely for the use of the pool and its 24/7 access. I've been half-frozen trying to swim in an unheated pool, had to rearrange my whole schedule to swim elsewhere and I'm extremely frustrated with the way the Aquatics area is (Mis) managed by EOS!”
“This review goes out for all of the locations I have visited I do enjoy all of the locations I have a Favorite at this time is Litchfield field in Surprise .. I want to give a shout out to Chris M, Yuri, Luisa, Savanah and I can't forget Ken and the rest of the group. Very welcoming and Upbeat. GO EOS!!”
“I was just stopping at the Olive and 51st location to take a look and the gal at the front desk Gabby was very knowledgeable and sweet. She made me feel comfortable even though I wasn't ready to commit. I appreciate that!”
“I am currently frequenting the EOS on 83rd and Camelback. I find the gym to be very clean and not too busy. Cassandra is one of the front desk reps and she is very sweet and welcoming when you walk in. She is also very knowledgeable with the equipment and is super helpful if you have any questions.”
“Hello, my name is Jorge Calderón. I was about to sign up. Derek treated me very well. It was my third day trying the gym. Unfortunately, I mentioned it to a friend that we could write together and I took him. They didn't let him in and refused to give him a free pass. He had just moved to Altamonte. The manager from Wednesday afternoon was a guy with no criteria. We had a bad time. The truth is, he decided not to sign me up. We were poorly trea”
“Went to EOS in Redlands Ca today and Jesus the Assistant Operations Manager was very helpful!!! The gym was clean and organized can’t wait to go back!!!”
“Eos Fitness made me happy by meeting all my fitness expectations. The Stephanie St./ Sunset St., location is phenomenal!! My gym tour was impressive and informative. The membership process was accommodating as they were willing to work with my needs. The staff consistently demonstrate excellent customer service, they're friendly, always greeting me with a smile, and they're very helpful. My favorite experience at Eos is working out with my personal trainer, Patrick! He truly cares about his clients.”
“Terrible customer service. They take advantage of their customer. They take from their customer accounts as they please and charge you unfair late fees.”
