ergox Reviews

Name: ergox
Rating: 4.65

4.7 Rating 409 Reviews

91 %

of reviewers recommend ergox

4.7

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

ergox 5 star review on 23rd February 2024

Anonymous

Anonymous // 01/01/2019

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“Prompt service and excellent product - very quick delivery”

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Posted 2 weeks ago

“I purchased a mobile sit-stand desk and recieved it about a week ago. So far the desk is good, it seems stable, the wheels work on carpet, I haven't had any issues. It functions well for what I use it for. However, it was frustrating to put together. The instructions were kind of clear. But the gas lift mechanism made the build difficult. It's supposed to arrive loose, but the instructions weren't clear what this meant, and which way to tighten it and to what extent. When I put the legs on in the exact position they were supposed to (as shown by the pictures on the instructions), they rose automatically without me pressing a button or tightening anything. When I went to tighten the mechanism, it didn't really work. The table became lopsided and I couldn't push the tabletop down, it stayed risen. Eventually I had to fiddle with the mechism so it's only halfway tightened, which is where the table is actually stable and flat. But now I'm afraid to try and move the desk height up and down in case the mechanism is screwed up and I have to spend half an hour adjusting it as minute details. Plus, I had to push down pretty heavily on the desk to get it down, which likely won't work when there are things actually on the desk. Luckily I don't need to use it as a sit-stand desk, but it would have been nice to be able to do so without concern.”

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Posted 1 month ago

“Searched far and wide for a stand that would work with the IKEA MITTZON standing desk given the cable catcher seems to get in the way of nearly all other stands EXCEPT this one - 10/10!!”

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Posted 2 months ago

“Great product. Fast shipping. Very happy with my purchase.”

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Posted 2 months ago

“Fantastic product, speedy delivery. No complaints to make at all. Thanks”

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Posted 2 months ago

“As described ,apeares to be very well constructed,my wife is very happy with it as it helps her use her iPad with ease.All in all a very satisfied purchase! Mal.”

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Posted 2 months ago

“The parts are structurally better than expected and are fixed together in a robust manner. I was impressed. Further to this, the aesthetic qualities are superior in my opinion. Seamless and uncluttered; objective achieved.”

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Posted 2 months ago

“Absolutely fantastic! The under-desk sliding shelf I ordered turned up on my doorstep 3 days after I ordered it, and the product itself is top quality - sturdy and very well made, even better that I had hoped for. Many thanks from a very satisfied customer.”

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Posted 3 months ago

“1. The VESA Adapter Plate was the best I could find. 2. Sections of the Cable Management Spine Assembly can be easily added or removed. However, the design of the base could be improved to allow common connecting cable tips (see pics) to pass through.”

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Posted 3 months ago

“I believe there is to much emphases on good and bad service. Being of service is just that, helping people and working together. What I received is the service I would expect from someone, who firstly is providing service of any kind and secondly wanting to provide service compentantly. Anything else is not bad, it is purely someone who is not diligent for the task. Thank you.”

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Posted 3 months ago

“Fantastic experience purchasing from Ergox. Product quality was a high standard.”

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Posted 3 months ago

“Very well enginered product, worked exactly as I had believed from website/video.”

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Posted 3 months ago

“Great service. Ordered 3.30pm on a Friday. Arrived 4.30pm on the following Wednesday on express service. Solid monitor stand. Works perfectly for what I wanted.”

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Posted 4 months ago

“great service verey prompt”

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Posted 4 months ago

“Quick delivey :)”

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Posted 4 months ago

“On the positive side, delivery was very fast. The downside, for me at least, assembly instructions are poor and I am stuck on step three. I sent a chat message asking asking if they have any tips, or if there is a video. and asked if it is a "one-person" job - as I find the unbalanced weight of the parts at step 3 very akward, especially given the screws are so short. Anyway the only response I received was "it is not a two person job", which I did not find very helpful. Will rereview it again if I ever get it assembled.”

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Posted 4 months ago

“Good, high quality products. Thank you”

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Posted 4 months ago

“Ripper service. Easy website to navigate; had a great chat with a sales rep who was super helpful. Placed the order shortly thereafter, and the UX was very good. The stool arrived within 2 days and was easy to assemble. Incredibly comfortable, posture feels good, productivity enhanced for sure! Super happy”

Helpful Report

Posted 4 months ago

“Products delivered were of high quality and easy to install. Made the desk storage and management efficient and clean. I was most impressed with the delivery, as I ordered late in the afternoon, I was surprised to receive communication of tracking that night and have the delivery on the following morning.”

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Posted 4 months ago

“I wrote an email asking for some information and I hget this "How Was Your Experience" automated email. Talk about patting yourself on the back and not doing any work.”

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Posted 4 months ago

ergox is rated 4.7 based on 409 reviews