“Please do not use this company and do not provide them with your bank details!!! Absolutely fraudsters!!! Engineers have no idea as to what they are doing, if you can call them engineers. Take your bank details to book an appointment and then charge you 150 pounds for doing absolutely nothing. Quoted over 700 pounds for the work got it all completed less than 200 pounds. FRAUDSTERS picking on vulnerable individuals!!!”
“Terrible fraudsters, don't use them! Paid £179 for them to come around and fix the issue. They left saying it was unfixable. We then had our gas engineer come around and fixed it in 20 minutes with no parts needed.”
“Waited nearly 2 hours (promised 30-90mins) for a plumber who turned up without his tools & would’ve taken another hour to go home & collect them & left in a huff when we asked what good he was without his tools?
Waste of time”
“Came to look at dripping taps. Took 2 hours to tell me I needed new taps and will provide a quite. Cost £300 just to give me this information and not fixed. Gave me a quote of £690 to carry out work which I rejected. Managed to get my usual plumber 2 days later who mended one pair of taps in 15 minutes and fixed new taps. His charge for checking taps repairing one and replacing other was £300 compared to erg's total price of £990. In addition one pair of taps didn't need replacing, total rip off, will never use again.”