Ernest Jones Reviews

2.7 Rating 129 Reviews

42 %

of reviewers recommend Ernest Jones

Company Reviews

Questions

Metrics

2.7

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Popular Questions:

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How long does Ernest Jones take to deliver?

Helpful Report

(2 weeks ago)

Ernest Jones normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

40.00%

Industry Average

“ Diabolical service, please stay well away, they don't have any knowledge of customer services totally clueless. Ordered ear rings online for my fiancee was given delivery date, phones on delivery date it hasn't even been dispatchsd. They couldn't tell me when it would be event dispatched. blind leading the blind. They haven't a clue, stay well away. ”

- Lorcan butler

“ only to be told they had already received there delivery for that day so it wouldn't be here for Christmas. ”

- Anonymous

“ Get your facts right! Few days after 1 ring gets despatched but OMG it's DX, worst than Hermes! It took 3 Delivery attempts for me to successfullyget hand on my order. ”

- Anonymous

Ernest Jones Reviews

Delivery - Slow