Ernest Jones Reviews

2.7 Rating 127 Reviews

43 %

of reviewers recommend Ernest Jones

Company Reviews

Questions

Metrics

2.7

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Popular Questions:

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How long does Ernest Jones take to deliver?

Helpful Report

(1 day ago)

Ernest Jones normally delivers within 5 Days.

Helpful Report

(1 day ago)

50.00%

Industry Average

“ Get your facts right! Few days after 1 ring gets despatched but OMG it's DX, worst than Hermes! It took 3 Delivery attempts for me to successfullyget hand on my order. ”

- Anonymous

“ The ring did not turn up for over a week when they said it was sent next day special delivery. ”

- Anonymous

“ Placed a £920 order ,given delivery day,time slot etc ,waited for the order and waited and waited,order never arrived ,no explanation,next day given time etc so waited only to somehow have missed the delivery company ! . ”

- Michael Wilton

Ernest Jones Reviews

Delivery - Average