eSafetyFirst.com Reviews

Name: eSafetyFirst.com
Address: Strada Decebal N57 Bloc 60 Ap 23, Craiova, Dolj County
Rating: 4.62

4.6 Rating 1,956 Reviews

93 %

of reviewers recommend eSafetyFirst.com

Company Reviews

Metrics

Info

4.6

Based on 1,956 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About eSafetyFirst.com:

The fastest, most affordable way for Canadian workers to get certified in WHMIS, TDG, Fall Arrest and more. Instant certification as soon as you finish your course!

Visit Website

Phone:

866-470-7740

Email:

contact@esafetyfirst.com

eSafetyFirst.com 5 star review on 26th June 2021

Rene M

eSafetyFirst.com 4 star review on 2nd June 2021

Louis J

eSafetyFirst.com 5 star review on 26th October 2020

Wayne P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of text, will be better to have videos or images/graphic explanations and examples”

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Posted 3 weeks ago

“I have to pay for my first aid twice and I want a refund on one of them”

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Posted 1 month ago

Hello Kary, If you have two transactions for a program and you only need one of them, we will definitely refund the extra. I have tried to identify the two transactions you mentioned, but I could only find one. Please contact our support at contact@esafetyfirst.com with your transaction numbers, and we will definitely sort it out. But so far, it looks like you misunderstood. What probably happened is that you had a failed order, which was not debited and one that went through.

Posted 1 month ago

“Should be proctored - otherwise anyone can take the training and the registered participant is not verified.”

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Posted 4 months ago

“Too complicated not good”

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Posted 6 months ago

“Rip off no God for a job site want my money back”

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Posted 8 months ago

“Certificate in wrong person's name...phoned and explained the situation but was rudely spoken to and the person on the phone would not let me speak...eventually had to hang up. Paid for a second course so the certificate was in my name. Will not be using the service again.”

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Posted 8 months ago

Hello Barbra, We understand that we can't offer services that are satisfactory to everyone, and we accept negative and positive feedback. However, your claim in this case is entirely false. Our support agent explained the situation politely and told you that we couldn't change the names on a certificate once training had been conducted. You did disconnect the call on what I'm assuming to be a case of not wanting to accept the answer. Nobody interrupted you because you disconnected the call once you were told why we couldn't accommodate your request. I suppose you are fully aware that phone calls are recorded, and we have proof of that conversation. Considering this review collection platform is a third-party and public space, this fake review is regarded as a defamatory statement. You are free to leave negative feedback, but we do not appreciate defamatory comments about our business because they can damage our reputation, and we fully intend to protect our reputation, so I would kindly advise that you adjust the review to a real one, even if it's a 1-star review. Regarding using our services in the future, rest assured that you will not be able to do that anymore. As a private company, we reserve the right to select our customers, and we have blocked all footprints regarding your transactions, so you will not be allowed to use them again.

Posted 8 months ago

“The process was so lengthy. Most of the information & regulations were not applicable to a dental practice.”

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Posted 11 months ago

“Certificate I got was useless, H2S awareness is not interchangeable with H2S alive so please don’t make the same mistake I did.”

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Posted 11 months ago

“I did online safety defensive driving course and took the certificate to DriveTest centre so that I upgrade my temporary b class driving licence. The certificate was rejected and DriveTest staff explained to me it does not meet mto requirements. Please don’t waste your money purchasing defensive safety driving course here for your class b license certification.”

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Posted 1 year ago

“Site continually crashed. Some slides I was never able to view. Kept saying I was offline but connection was fine. Rebooting computer did not improve the situation. Again internet connection working fine for everything else. Made it difficult and time consuming to get through. Not very conducive to learning.”

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Posted 1 year ago

“Completely too much information that pertains to nothing that is needed to know”

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Posted 1 year ago

“Not the course i needed my company doesnt approve it i want my money back”

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Posted 1 year ago

Hello Jason, Under the OHS Act, the employer is responsible for selecting the appropriate training level and paying for that safety training course. Therefore, we would not be in this situation had the employer's duties been performed. If you made a mistake when purchasing a program, the first rational step would be to contact the support team and discuss your situation because you would've discovered that we are real human beings working in this company. We understand that sometimes mistakes can happen, and we can refund your transaction. Leaving a 1-star review because you made a mistake and the employer is not performing their duties under the law is not a good way to solve such a situation unless the intent was to leave a negative review in the first place.

Posted 1 year ago

“The lady’s voice put me to sleep and I could read 4 times faster than she could talk. On the questions with two correct answers and I get one of them right you mark it as wrong. Very frustrating to say the least. How about you say ‘ this is correct and also the other is also correct’. Should not be demeritted.”

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Posted 1 year ago

“Wanna write this because yall said you wouldn't charge me for a wallet card if I would select it when paying for the course bit you did. Which sucks. So boo. 0 stars.”

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Posted 1 year ago

Hello Laden, For your first Fall Protection wallet card, you've requested that for free because you've already purchased it with the course, but you then proceeded to request a second one. Do you actually need 2 Fall Protection Wallet Cards or should we go ahead and remove 1 from the order queue and refund your $10 for that second wallet card?

Posted 1 year ago

“I have been working in sour gas environments for over 40 years. This course was riddled with serious errors. The #1 response is, if the level is 10 ppm or greater, vacate the area immediately! LEL, UEL, cyrogenics, etc. are absolutely extraneous to the extremely lethal hazard. Some items like wearing monitors on your feet are ludicrous. Baden”

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Posted 1 year ago

“Honestly I thought this "certificate" was a pointless money grab”

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Posted 2 years ago

We didn't send you an invoice or a request to pay... you came onto the website, willingly, and decided to purchase your program; so what do you mean by pointless money grab?

Posted 2 years ago

“Had to log out in order continue to next Module”

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Posted 2 years ago

“Terrible experience. All slides were unreadable as they are white letters on white background. It says in the first module, the zone was reduced from 3m to 2m, but 2m is incorrect. Horrible experience, needs fixing badly.”

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Posted 2 years ago

The review has been marked for moderation as it's inaccurate and does not represent our services.

Posted 2 years ago

“I want my money back. Your course is not accepted at any sites in Alberta, never mind Canada. This is a scam.”

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Posted 2 years ago

Hello Jessie, If by any means, our H2S course does not meet the OHS Code in Alberta, we will refund your payment 10 times. Otherwise, if you are not familiar with the legislation and you are writing this review without any basis, I kindly ask you to delete it.

Posted 2 years ago

“This was the worst course I have ever taken, After 15 years of oil and gas safety courses, this made me sick, the awful aouto voice was complete garbage and mispronounced many word that would confuse a new worker, the images of people blatantly breaking safty politics and LWAS Was disturbing, The shity interface was difficult to navigate, and would toss you back to the login after every chapter. Who ever put this together should be ashamed! I can't believe my company had to pay for this garbage!”

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Posted 2 years ago

eSafetyFirst.com is rated 4.6 based on 1,956 reviews