eSpares Reviews

4.5 Rating 1,017 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
Not to be trusted After giving there the part no and waiting two weeks they sent me the wrong part, caused me big problems Very unprofessional
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Posted 3 years ago
Excellent customer service, kept me updated about my delivery, even over the holiday season. Item was received very quickly and in excellent condition as you would expect.
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Posted 3 years ago
I'm a Merseysider living in the States and I found all the videos revolving around front washer repairs to be quite useful. One particular video regarding the water level sensor was quite useful. It was suggested that the hose from the drum to the sensor could be clogged with soap and a simple emptying of the hose would help the washer return to form. Sure enough, it worked! Saved me from buying an entire new washer (much to the dismay of the missus).
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Posted 3 years ago
I am so very impressed with eSpares. You are efficient with a superb customer service. A mistake was made with my order, but returning and replacing was amazing. Thank you eSpares, you made my debut online experience so good. Replacement part fitted perfectly. Your customer service person, was so helpful and so patient. She was great. Thumbs up to your company! Well done and keep up the good service.
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Posted 3 years ago
Needed a replacement hinge for my washing machine door, which wouldn't close properly. Ordered online on Friday & was delivered the following Tuesday. Perfect fit & much cheaper than all the other websites. Machine door now closes perfectly. Thank you E-Spares!
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Posted 3 years ago
I recommend Espares for being so efficient and giving excellent service. They were most helpful in every way with great communication. Thank you.
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Posted 3 years ago
Very fast delivery only took 3 days. Louise, Dublin, ireland
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Posted 3 years ago
Very prompt response to my request and delivery was quick, will use again if need be, well done.
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Posted 3 years ago
My fool of a local engineer has kept us waiting for over 6 months for a fan for our LG American fridge freezer.I decided to do something myself, I found Espares,I let them know the model number and two days later they came back to me saying they had the part.I ordered it and 3 days later I received it.I fitted it (easy) and now the freezer is working perfectly. Brilliant Espares,I would recommend them to anyone.
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Posted 3 years ago
Great service, washing machine motor brushes arrived very quickly and saved the day (and me from my wife) 👍
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Posted 3 years ago
I ordered a new drawer for my freezer. Due to woefully inadequate package it arrived damaged, twice! Then they refused to pay the return postage when I couldn't print out their label, even though I sent them the receipt.
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Posted 3 years ago
Really easy website to get an emergency order in and delivery the next day. New element for the oven saved our dinner!
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Posted 3 years ago
Husband put in order, and didn't realise next day delivery could be a possibility as he dyslexic, like a lot of guys! Delay for tumble dryer to be fixed now as they cant change of cancel order as it's 1.5 hours ago placed, and they dont have that kind of system. Despite it being start of weekend, and this would be amendable with most companies!
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Posted 3 years ago
Fabulous swift service, I needed a part for an older Dyson cylinder vacuum. It was in stock and arrived very quickly (48 hrs) Very pleased
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Posted 3 years ago
The next time one of your domestic appliances breaks down, will you (a) replace it and buy a new one (b) call out an engineer and pay them to repair it or (c) fix it yourself? Lockdown has given me the time to research online what the issue was and source the parts to fix the problem myself with the service provided by espares. In this case, my washing machine stopped spinning! The likely cause detailed online was the (carbon) brushes had worn out and not making the proper contact to turn the drum. After unplugging the machine and turning it up so I could see underneath I could see what type of carbon brushes I would need to source, which were detailed clearly on the espares website for the make and model of the machine. I ordered a set of two, so that I could replace both at the same time and paid for next day delivery. Watching a YouTube video gave me the confidence to do this repair myself - each brush is held in place by two screws and was a simple job for any novice / home handyman to complete. Within half an hour, the washing machine was up and running perfectly as previously. How much did it cost me? Under £23.00 for the parts and next day delivery! I wonder how much it would have cost me for options (a) and (b)?
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Posted 3 years ago
Prompt answers to queries. Price good Prompt delivery Return sent Refund pending
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Posted 3 years ago
Oven element failed just out of guarantee, eSpares website easily identified part required and fair price, delivered quickly. Fiddly to fit but video helped, problem solved. Good retailer will use again.
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Posted 3 years ago
I was delighted with the assistance eSpares gave me in identifying the replacement vegetable box I needed for my 11 year-old Siemens fitted refrigerator, along with the very reasonable price quoted for its replacement. I have no hesitation in awarding eSpares five stars for the excellent service I received.
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Posted 3 years ago
Service were spot on what was required. The tool done the job and saved me a costly call out charge. Would not hesitate recommending to others
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Posted 3 years ago
Excellent service, my spares were delivered by return post. I wish I had discovered your company earlier. I now have my two favourite small kitchen appliances working perfectly once more. Thank you so much. I will certainly use e-spares in future.
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Posted 3 years ago
eSpares is rated 4.5 based on 1,017 reviews