eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.51

4.5 Rating 1,026 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Roma Littel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eSpares are fantastic! I made out an order for some Miele Hyclean GN dustbags and immediately realised I had made a mistake. I contacted Customer Services and they were so helpful and patient with me. I returned these bags as soon as they arrived and re-ordered the correct model Hyclean FJM. They have since immediately refunded my payment for the first order but I have to say they have been so efficient, helpful, friendly and just great. I will most certainly be ordering from eSpares again in the not too distant future. Thank you eSpares.”

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Posted 8 years ago

“Quick delivery..easy ordering..great tracking of item.”

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Posted 8 years ago

“Thank you for a fast and efficient service and replacement part for our tumble dryer. We will be in touch again – should we need anything further for any of our white goods. Thanks once again a pleasure to have good customer service..”

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Posted 8 years ago

“Ordered a replacement drum paddle for a hot point washing machine. Genuine part supplied and cheaper than going direct. Ordered on Sunday, received Tuesday - as promised. Plus also received a World Cup wallchart - now up on the wall & I don't know which I am happier with - cheap and easy repair or the chart!!”

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Posted 8 years ago

“Really good company..... always helpful... U get what u pay for no nonsense.... any doubts they're there to advise.... they also promote videos on how to.... u pay a little more by goin direct to them but u pay less than u would say if u went direct to hotpoint beco zanussi etc.... would use again and highly recommend...”

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Posted 8 years ago

“Brilliant and fast delivery system. Would highly recommend.”

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Posted 8 years ago

“I ordered what I thought was correct bottom drawer for my freezer. turns out it was wrong one. I returned the drawer back to Espares without any problem and, as I couldn't find the one I was looking for on their site, they located the correct one for me within a matter of days. Excellent service.”

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Posted 8 years ago

“Ordered spares on Monday afternoon, used standard delivery - arrived by Thursday morning - during this time received emails detailing transit progress. great service!”

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Posted 8 years ago

“I emailed Espares originally to ask if they had a part for my cooker. They responded quickly with details and price of part. I then emailed to ask if item could be returned if it did not fit, to which they said yes, and gave me details if needed. I found them to be very helpful, and my cooker is working fine now, saving me from having to buy a new one.”

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Posted 8 years ago

“Response with a query was quick and gave me the information I required. A pleasure to do business with.”

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Posted 8 years ago

“Order was made on Saturday and arrived Tuesday morning, excellent service.”

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Posted 8 years ago

“Quick delivery even though it was Bank Holiday. Right part. Very good price.”

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Posted 8 years ago

“Easy to find the part I needed on the excellent website. Fast delivery and only a 1-hour delivery time window. Best online service I've experienced - thoroughly recommenced!!!”

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Posted 8 years ago

“Large stock of hard to fiind items Excellent website Good value Superb communicaton and delivery”

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Posted 8 years ago

“very helpful staff; rapid and helpful response to detailed technical queries”

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Posted 8 years ago

“Fantastic service and "how to" videos.”

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Posted 8 years ago

“Fast, efficient and good value for money - everything we have ordered has come quickly and done the job as said. The videos showing you ‘how to do it’ are invaluable too. Highly recommended!”

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Posted 8 years ago

“called 3 times for a return. now over14days they saying its to late. A return/refund cannot be processed. Called today was put on hold after the operater kept hesitating and cound not answer my questions, asked to be put through to supervisor... got cut off !!!! called again they said they want to trace all my calls made to them. Have used them a few times only just ordered a part the other day not knowing this still was not collected....will not be using them agin and will not recommend !!!!!!! AVOID”

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Posted 8 years ago

“Ok accepting your order. after finding that the part i ordered was wrong i rang and emailed within half an hour hoping to cancel the item. You guessed ? it still came making a round trip to the post office of twenty miles. they must have a very fast delivery department”

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Posted 8 years ago

“Great service with good online part finding option, good online video instruction too”

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Posted 8 years ago

eSpares is rated 4.5 based on 1,026 reviews