eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,020 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and quick online to order and very good customer service. Thx ESpares”

Helpful Report

Posted 6 years ago

“Many thanks spot on exactly what i wanted arrived prompt just great”

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Posted 6 years ago

“Outstanding service. Espares had exactly the part I needed at an reasonable price. Very prompt delivery via next day service. Well done.”

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Posted 6 years ago

“Great customer service from eSpares. My order was temporarily lost in the post and the espares were nothing but helpful and understanding until it eventually turned up - post mark on the order was the day they notified me it had been dispatched, so genuinely not their error. And as a gesture of goodwill they refunded me the postal costs. Would recommend the service to anyone. They also saved me from having to buy a whole new appliance which I feel to be a waste and environmentally unfriendly. Thanks eSpares!”

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Posted 6 years ago

“I ordered a spare part for my Dyson DC33 on Tuesday and by Thursday Royal Mail had delivered the spare part. Excellent service from E-Spares”

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Posted 6 years ago

“Espares supplied a part for our dishwasher 3 months ago. It broke, and they agreed to replace it. There was then an issue with a wrong part being delivered and an out of stock situation, but throughout the whole thing espares customer service stayed in touch, responded to all e mails and queries, and did their very best to help resulting in the right part being delivered in the end. They showed patience and understanding and helped resolve the issue to our complete satisfaction. Every firm has its problems but it's how they are sorted out that makes a difference to the customer experience and in that espares shone brilliantly. Thank you to espares customer service team.”

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Posted 6 years ago

“I needed a new upholstery tool for our carpet cleaner and found the right one quickly. I ordered it on a Friday and it had arrived by Monday, despite only choosing standard delivery. Very impressed - would highly recommend eSpares!”

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Posted 6 years ago

“Have an old Kracher K4.99M that required a replacement Gun and Lance. Went onto Espares site and located both. Before ordering rang Birmingham, talked to Mohammed who confirmed Compatibility. Placed the order and they arrived within a few days. Took a few minutes to fit. Happy Days. New pressure washer. Top class service.”

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Posted 6 years ago

“My email enquiring as to whether a certain fridge shelf was compatible with my model of fridge freezer received an immediate and helpful reply. The shelf was delivered promptly, is of good quality and is a perfect fit so I would like to commend Espares on their excellent customer service.”

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Posted 6 years ago

“This company stock most items a diy’er will ever need, their prices are very competitive, delivery is first class and customer service one of, if not, the best I have ever had the pleasure of dealing with. Nothing is too much trouble for eSpares. I can thoroughly recommend them.”

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Posted 6 years ago

“I ordered the wrong size, was sorted straightaway. Great customer service, no fuss, no time wasted.”

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Posted 6 years ago

“Ordered a new drawer from espares for my fridge freezer . The web site was excellent and easy to find the part I needed and also to double check that it was compatible with my model. Postage was super fast and arrived within two days by Royal mail. Well done Espares will definitely recommend you to my friends.”

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Posted 6 years ago

“Espares gave me a full refund on a Colgate electric toothbrush that had stopped charging after nine months use. Well done Espares.”

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Posted 6 years ago

“Really good value and extremely good Customer Service (a rare thing nowadays). Would be happy to use them again and recommend them to others.”

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Posted 6 years ago

“I originally ordered the wrong spare and had to return it. My money was refunded within a couple of days including postage. I reordered and received the item in a few days and it fitted!. Service very quick and customer communication first class. Thank you.”

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Posted 6 years ago

“Feedback on email from Matt @ espares ref T10988509 I have just taken advantage of this offer by ordering a Dyson DC 34 type B battery, order conformation 7747771 Excellent service once again. Also thank you for my last order, a Hotpoint oven To Matt @ esparesThankyou for your email and offer I have just taken up this offer and ordered a Dyson DC34 replacement battery.I have just received order conformation, also my previous order of fan motor, have not fitted yet as the old one still works with a gentle prod from a weooden stirring stick This is the third time I have used espares, the first was when my Karcher pressure washer developed a leak when you were able to identify the defective part and advise the replacement part required and how to fit it,also advise on preventing this issue again,like store indoors during frosty conditionsas you believed this was the cause of the failure. much appreciated excellent advise Kind regards Steve”

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Posted 6 years ago

“Im a 67yr old widow and my integrated fridge door would Not close. I took a photo of the hinge which allowed me to find the correct replacement. And managed alone to take off the cabinet door and the fridge door. The hinge arrived in less than 24hrs and I was successful in replacing it.I discovered that the nylon thingamajig inside the old one was broken after I took it off. I paid about £40 to fix it and saved myself £350 for a new fridge I am well chuffed with the product the company and indeed my own ability to fix it. ( needed only a screwdriver and an alan key My only complaint is the box was far too big for the item! A Big jiffy bag and some additional bubble rap would have been fine”

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Posted 6 years ago

“Their u-tube showed me how to fix a new switch to my fllymo mower. I ordered the parts on line and was surprised that they did not cost more. The parts were delivered by mail with no problems. The mower is fixed. Excellent service, thanks Espares.”

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Posted 6 years ago

“Service was excellent and the item was a perfect fit for my appliance. They also have very good Youtube video guides which are incredibly useful. Will definitely buy from them again.”

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Posted 6 years ago

“Had an issue with the delivery company. Espares efficiently dealt with the problem. Good communication and website works well. Thanks”

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Posted 6 years ago

eSpares is rated 4.5 based on 1,020 reviews