Login
Start Free Trial Are you a business?? Click Here

eSpares Reviews

4.5 Rating 1,020 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

Write Your review

Anonymous
Anonymous  // 01/01/2019
very helpful staff; rapid and helpful response to detailed technical queries
Helpful Report
Posted 7 years ago
Fantastic service and "how to" videos.
Helpful Report
Posted 7 years ago
Fast, efficient and good value for money - everything we have ordered has come quickly and done the job as said. The videos showing you ‘how to do it’ are invaluable too. Highly recommended!
Helpful Report
Posted 7 years ago
Great service with good online part finding option, good online video instruction too
Helpful Report
Posted 7 years ago
Lovely small carpet cleaner arrived promptly and in good order but was not quite suited to my requirements. A return and refund were arranged in a morning. Excellent customer care. Very helpful and efficient.
Helpful Report
Posted 7 years ago
If you have the model number it is so easy to get the right parts through this company. This takes the guesswork out of your purchasing experience! Their customer service is good, they make returns fairly easy although you will be responsible for return postage fees if the mistake was yours (ie if you ordered the wrong part and it doesn't fit). I guess they can do this because everything they sell is linked to the model number of the equipment you're buying for.
Helpful Report
Posted 7 years ago
Quick delivery, right product, good service
Helpful Report
Posted 7 years ago
I placed my order at 21.02 on Tuesday it arrived the next morning this would be very good normally..... But ..... I live on The Isle of Wight so this was a fantastic delivery time.... well done........ A+++ service......
Helpful Report
Posted 7 years ago
I could not find the Flymo part part I needed but overnight my email was responded to and all I had to do was click as indicated and place my order. Brilliant!
Helpful Report
Posted 7 years ago
Great service, great price, everything was easy, they even have videos to show you how to replace the part. If you have some basic engineering skills it's easy.
Helpful Report
Posted 7 years ago
I ordered wrong items when i rang Espares parts guy looked up for me what i needed and had it sent out the nxt day ...He had patience and took time finding what i really needed not knowing i am a pensioner !!! Brilliant service thanku
Helpful Report
Posted 7 years ago
Fast service and excellent after service. I would be very happy to recommend this company and would also use them again.
Helpful Report
Posted 7 years ago
Having trouble with our Samsung washing machine auto dispense. No customer service at all from Samsung but Espares rose to the occasion and founds us the parts we needed. I have been an Espares customer for a good few years but this service was over and above normal from their team. Brilliant thank you Espares.
Helpful Report
Posted 7 years ago
Second time I have use eSpares. Item once again arrived on time . Was good value for money ,and it was useful being able to track delivery .
Helpful Report
Posted 7 years ago
THEY FOUND WHAT ANYONE ELSE COULD FIND !!!!! EXCELLENT AND CLEAR SERVICE, TOP WEB SITE MY WASHING MACHINE IS ALIVE AGAIN NOW !!!! THANK YOU ALL FOR THE WONDERFUL EXPERIENCE SAVED 1500€ OF A NEW WASHING MACHINE !!!! I WILL BUY AGAIN FOR SURE !!!!!!!!!!
Helpful Report
Posted 7 years ago
Such a swift efficient service, my product came within a day of placing the order. The charcoal chips filled my existing filter plus enough for the spare ones. Excellent value for money. I will be telling friends and colleagues.
Helpful Report
Posted 7 years ago
Great service. The item was delivered promptly, responded to a quiry I had straight away when I contacted them. And finally their videos explaining how to repair items are brilliant. Will definitely use again should I need to, and recommend them to anyone looking to buy parts or get information on electrical issues.
Helpful Report
Posted 7 years ago
Thank you so much. The element arrived today and following your instruction video I managed to fit it myself! Go me! This has been a life saver, literally, as I cook for 40 homeless people every week and would have had to give up if the cooker couldn't have been fixed as I can't afford a new one. Just like to say if I can follow the video anyone can! Brilliant service as usual. Once again thank you from me and my 40 homeless friends xx
Helpful Report
Posted 7 years ago
I was searching for some insight as to why my Westinghouse 'fridge was leaking water from the front, onto my kitchen floor. And also of course some advice on how to fix this - quite dangerous, problem (i.e., risk of Slip 'n Fall injury if you go into the kitchen at night...). Espares was my third webpage encountered, and really should've been my FIRST! For it not only provided a good-ish range of possible reasons, but I really valued the visuals (i.e., an actual 'Fridge, with the Technician pointing-out the likely affected areas in real-time), thereby taking my own layperson's guesswork completely out of the picture!) So I'm here now thinking I might just need to raise the front feet of my 'Fridge...but I think OTHER Consumers should now be thinking: "Just Consult Espares FIRST!" D. Jay
Helpful Report
Posted 7 years ago
Ordered wrong spare part in error. eSpares made the return of the part very easy, and my money was refunded promptly. All emails answered quickly and efficiently. Could not ask for better service.
Helpful Report
Posted 7 years ago
eSpares is rated 4.5 based on 1,020 reviews