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Esure Reviews

3.4 Rating 1,916 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced and policy covers use for commuting to and from place of work.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“esure were very patient and reliable since I have taken out my policy.”

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(Car Insurance) - Posted 7 years ago

“My policy goes up every year even tho I have not made a claim so I take it the no claim bonus is a load of rubbish”

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(Car Insurance) - Posted 7 years ago

“Good, and well spoken staff,. I have no complaints at all. All good.................................................................”

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(Car Insurance) - Posted 7 years ago

“Very easy to buy.”

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(Home Insurance) - Posted 7 years ago

“SIMPLY RECOMMENDABLE !”

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(Car Insurance) - Posted 7 years ago

“I was expecting my documents in the post”

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(Car Insurance) - Posted 8 years ago

“Haven't had any problems so far so it's difficult to say how they perform when something happens. Hopefully we shall never see.”

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(Car Insurance) - Posted 8 years ago

“I am always nervous doing online buying etc so I telephoned also I was impressed by bythe curttesy and their helpfulness”

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(Car Insurance) - Posted 8 years ago

“This exercise seems rather superfluous aerial esure and go compare are part other the same group of companies !”

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(Car Insurance) - Posted 8 years ago

“I still do not understand why I was required to provide proof of my no claims bonus. It should be something the insurance company could find.”

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(Car Insurance) - Posted 8 years ago

“I had no problems with any of he information I needed to get the insurance”

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(Car Insurance) - Posted 8 years ago

“Found website easy to navigate and answering the questions was straightforward.”

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(Home Insurance) - Posted 8 years ago

“It as a surprise that my car was written off but the value was agreed with no delay”

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(Car Insurance) - Posted 8 years ago

“a long time ago now but cannot remember any problems , when I had to get in touch in dec very helpful”

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(Car Insurance) - Posted 8 years ago

“Got a massively better deal from gocompare to that offered by the same insurer who I have been with for a number of years. No change of insurer but a saving of almost 40%. Need I say more !!!”

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(Car Insurance) - Posted 8 years ago

“Painless and very easy to navigate site.”

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(Car Insurance) - Posted 8 years ago

“I found it easy to communicate with the right people in the office. They were helpful in all respects taking me through item by item and listening to my answers patiently so that any misunderstandings of which there was few were easily sorted. The premiums while high because of the type of vehicle I drive they compared very satisfactorily with previous policies. Having been driving for more than fifty years I found their questions on my health and fitness were minimal yet reasonable. There was no stress involved in the transaction and afterwards I felt quite satisfied that I had chosen the right company.”

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(Car Insurance) - Posted 8 years ago

“Car insurance is a necessary evil. One has to pay for it, but hopes never having to claim”

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(Car Insurance) - Posted 8 years ago

“No complaints very good”

Helpful Report

(Car Insurance) - Posted 8 years ago

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Esure is rated 3.4 based on 1,916 reviews