“rang them to look at my insurance price as it was more then the company I went with the lady was very unhelpful and in my experience quite rude as I know working in retail myself you have to be as helpful as you can but she just did not want to help me that's way I moved to another insurance company”
“"i have recently changed my car for the first time in nearly 25 years.i had a policy with esure which i needed to cancel.i took another policy out with them.unlike the dvla who give you money back for unused tax insurance companies charge a large fee.\r\nthis i think is a bit harsh.i will therefore be more careful about time of year i change my car.iit could turn out when you cancel a policy thay you have to pay more than you could get back."”
Thanks for leaving your feedback.
Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
Hello Roy,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
Although we cannot give any quotes over the phone, we'd be more than happy to talk you through the quote form if you needed any assistance.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Sophia
Thanks for leaving your feedback.
As we are a comparison site and not an insurer, we do not schedule or take any payments for your insurance policy.
Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Caitlin
Hi,
Thanks for leaving a review and we are very sorry that our prices were not competitive.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
Prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Leah CS
“"A professional company. All documentation very clear via email. Able to access my account easily and make changes if necessary.\r\n\r\nThe only thing I would say is that when I changed my car, they increased the monthly payment, which is fine but I thought the new amount was a little excessive.\r\n\r\nOtherwise very happy with this company."”
Thanks for leaving your feedback.
Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
“"Have used ensure now for a few years have a few vehicles insured with them never had a issue with their service whenever I have needed to speak to a representive at ensure .\r\nThe service has been excellent very helpful and polite .\r\nThe only issue I have is accessing my online account it never recognises my password when I log on and I have not changed it I have spoken to esure regarding this but still have the issue .\r\nThe only other thing I would have liked as I have a few vehicles insured with them is to have been maybe given the price and option of having multi car insurance .\r\nApart from these two issues I have found esure very helpful reliable and very competetive on price ."”
“"Brilliant after an accident that was t my fault, paid up very quickly and paid market value ( car was written off ) very happy and insured my replacement car with them too"”
“"I cancelled the policy with 3 months to go as I had sold my car, also cancelled DD. I got a threatening email and letter, Bailiffs etc. Then got told it was \u00a339.90 to cancel policy after getting on the phone. No apologies and threatening. When I get another car will definitely never use again, disgusting behaviour. "”
“"Worst company I've been with and trying to get in touch with them waiting over an hour to answer them get past onto someone else and another wait not very helpful and asking the same question over and over again "”
“"Taking nearly an hour to get threw to someone!!\r\nThey don't keep you posted with what's going on when you make a claim, I had to keep ringing them!! Again an hour to answer to phone!!!\ud83e\udd28 So frustrating "”
“"Good on price but you have to print your own documents and I think they charge you if you want them sent. I have not made a claim, so I don't know what the customer service is like. In the past when I have had ensure they were pretty good."”
