“Brilliant service. My car was hit by a driver. Other driver was at fault. I was able to log claim on the day it happened on the insurances’ portal. Car repairs and courtesy car was provided the next day. Customer service has been brilliant. Ive been kept up to date via email. Esure has an online chat via their portal which is brilliant. They’ve made a stressful time a heck of a lot less stressful. Thank you Esure”
“I spoken with a male agent today 05.07.24. Who sorted out my issues and I was happy to pay Esure Flex the balance outstanding. 5 stars, he was polite, understood what I required and dealt with it there and then. However, I can NOT say the same for the lady who I spoken with on the 2nd. She was no help, did not understand or help me resolve the issue, which was a simple break down before I paid. So please Esure ensure your agents can understand what your customers require, if not then pass onto another agent who is more experienced. But WELL DONE today.”
“After having my Insurance renewal from…direct line
After having my Insurance renewal from direct line Insurance.couldent believe the price increase..so I decided to look on the internet...I was faced with quite a difference in cost..therefore I decided to insure with ensure..couldn't have been easier..no problems...will insure with them for my other car..highly recomended”
“Hi its ahmed I had just insurance now quite easy to get it and quite cheaper than other just not showing my documentation on my portal might be later he shows but overall really good”
“I had home insurance frown Esure which was really good as I took out their home emergency cover and they were very prompt in resolving all my issues including a blocked drain.”
“"So far so good but my only grumble is WHY did they charge me a handling charge for just changing my car. Same make and model 2.5l V6 everything the same except colour "”
