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Esure Reviews

3.4 Rating 1,926 Reviews

60 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,926 reviews

Customer Service
Communication Channels	Telephone, Live Chat

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was with my previous provider for years and changed because esure was cheaper . I was going to make a small claim very early on into the policy because of wind damage but they made it very awkward so I left I will move on soon”

Helpful Report

(Home Insurance) - Posted 7 years ago

“i cannot understand why ny cover is so expensive when i compare my premium with those of some of my friends”

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(Car Insurance) - Posted 8 years ago

“they was the chepest provider at the time.”

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(Car Insurance) - Posted 8 years ago

“Was paying Esure £500 for my policy, which itself was ok. After I made a claim , I changed vehicle. New car is same engine same power same age ,. My policy was doubled in price there and then, not the next year's policy,. The original policy was doubled in price . Makes it completely useless making a claim. That just took it back in premiums.”

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(Car Insurance) - Posted 8 years ago

“A little expensive compared to other companies”

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(Car Insurance) - Posted 8 years ago

“My car was vandalised even stated by police, yet esure refused this and would only pay for one side of car to be fixed that was done by a vehicle not a person! Yet police stated all damage was done by a person, esure exact words was that's or decision and there is nothing more to say! Absolute disgrace and I feel they robbed me”

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(Car Insurance) - Posted 8 years ago

“Okay for basic insurance but pray you don’t have an accident that writes the car off as they offer you peanuts for your car and not helpful in the slightest.”

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(Car Insurance) - Posted 8 years ago

“Cheaper the first year”

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(Car Insurance) - Posted 8 years ago

“12 weeks after burglary and nothing replaced. Having to deal with multiple suppliers - one per theft area (jewellery, buildings repair, glazier, furnishings, IT lead), via an appointed Claims Assessor; 3 separate handlers and no communication.”

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(Home Insurance) - Posted 8 years ago

“seems ok”

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(Car Insurance) - Posted 8 years ago

“Good value car policy”

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(Car Insurance) - Posted 8 years ago

“Price was ok so I took out the policy with them. Proof will be in the pudding come renewal time”

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(Car Insurance) - Posted 8 years ago

“The customer service is not good,they dont have good communication with customers.”

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(Car Insurance) - Posted 8 years ago

“Seem OK as a company , you only really find out how good they are , when you have to claim So as the old ,saying goes the proof is in the pudding”

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(Car Insurance) - Posted 8 years ago

“No problem with the policy but they failed to put the right details on my insurance documents and then tried to charge me £26 to correct them. There is a standard admin charge of £26 for any changes, including change of address so be aware of that.”

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(Car Insurance) - Posted 8 years ago

“I have ok with this service.”

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(Car Insurance) - Posted 8 years ago

“so far so good”

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(Car Insurance) - Posted 8 years ago

“Like all other car insurers very expensive. I have held a driving licence sincs 1951 and not had one single accident, however this seams to count for nothing. I now only drive 4 to 5 thousand miles a year yet my insurance premium is well over £400.”

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(Car Insurance) - Posted 8 years ago

“Fair priced insurance for my car”

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(Car Insurance) - Posted 8 years ago

“I was insured with esure and changed my car esure quoted me 1600 but went through gocompare and hot it for 800 even though the insurance is still with esure how can this be ??????”

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(Car Insurance) - Posted 9 years ago

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Esure is rated 3.4 based on 1,926 reviews