European Moving Reviews

Name: European Moving
Address: Bradley House Park Farm Close Folkestone CT19 5DU, Folkestone
Rating: 3.93

3.9 Rating 134 Reviews

74 %

of reviewers recommend European Moving

Company Reviews

Questions

Metrics

3.9

Based on 134 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0) 203 621 9930

Email:

europeanmoving@europeanmoving.org

Location:

Bradley House Park Farm Close Folkestone CT19 5DU
Folkestone
CT19 5DU

Write Your review

Tell us how European Moving made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

European Moving 1 star review on 26th July 2022

Patricia A.

European Moving 5 star review on 23rd April 2021

Christine

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the staff were lovely, this company were 21 days late collecting our furniture than we had agreed!! Blamed on Covid, so beware!!”

Helpful Report

Posted 2 years ago

Dear Customer, Thanks for leaving a review. We are extremely sorry for the delay in delivery. Unfortunately, due to the pandemic, there have been certain limitations placed on our business, however, we are working hard to overcome these challenges. We look forward to providing you with improved service soon. Thanks for your patience and understanding! Best wishes, European Moving

Posted 2 years ago

“Nous avons contacté European Moving pour un petit déménagement (3m3) devant être réalisé dès que possible, entre Versailles, France et Omagh, Irlande du Nord. Le camion a récupéré nos cartons le 25 septembre et devait les livrer le 2 ou le 3 octobre. Finalement les cartons n'étaient livrés que le 17 octobre. Pendant ce temps nous n'avions ni nos affaires ni nos vêtements (à part des vêtements très basiques). Les conditions du contrat n'étant pas respectées, nous avons exigé un remboursement ou un geste commercial. Le responsable devait nous contacter pour en discuter en détails mais nous n'avons jamais eu de retour malgré plusieurs relances. Je donne 2 étoiles car notre interlocutrice Sabrina était très sympa et à l'écoute. Mais je ne recommande pas cette entreprise.”

Helpful Report

Posted 4 years ago

Dear Alisa, Thank you for sharing feedback. We are sorry your experience did not meet your expectations. It was an unusual instance, and we will work hard to make it better. Please feel free to reach out to us with any further comments, concerns or suggestions. We would love to get things right if you provide us with another chance. Stay safe and wish you all the best. Regards, European Moving

Posted 3 years ago

“My experience with European Moving could have been much better. After having agreed of a pickup date with them with 10 days of anticipation, they told me on the last hour of the last possible pickup day (a Friday), that their truck could not make it to come on time and that it would arrive on the following Monday. I had to find a solution to transfer my things to a new place since I had to return my keys during the weekend. The truck did not show up on the expected Monday but finally arrived with 16 days of delay to pick up my things and bring them to my new home. It appeared that the area where I lived (Salento in Italy) was not easy for them to reach, as it was not near any big cities or more central places in Italy. Even if they stayed in touch with me during this delay, European Moving neither provided me any help to relocate my boxes from my home to the new pickup place nor proposed me any discount on the whole moving price. I would not recommend European Moving if you plan to relocate from a low populated place with a tight schedule. However, they kept professional during the whole process and I appreciated that.”

Helpful Report

Posted 4 years ago

European Moving is rated 3.9 based on 134 reviews