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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“I would not recommend this company to anyone! I sent two bags and they tagged them wrong. One of the bags arrived really late and the other one, a big bag of 30 kg NEVER ARRIVED! I had to sent an email and after I describe my bag in detail, they said they will try to find it until a certain date. I waited until the date and a few days later I had to send another email because they forgot to inform me that the bag was considered officially lost! And now is taking ages to know if they are going to give me the money or not!! THEY LOST MY BAG AND THEY ARE CONSIDERING TO NOT GIVE ME THE MONEY BACK. Worst experiment ever!”
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Posted 6 years ago
“It took an eternity to arrive and my friend's luggage got lost on the way..”
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Posted 6 years ago
“Too much irresponsibility. Poor service. Lost order, had to be delivered in two business days. It took more than 30 days and the order was considered lost. They received money for insurance knowing the contents of the order and they took no responsibility. I do not advise anyone to work with EUROSENDER. Be careful. Victor Ribeiro”
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Posted 6 years ago
“het versturen van mijn pakket ging volgens plan.”
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Posted 6 years ago
“Great service. Super quick! Got the package delivered in three days”
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Posted 6 years ago
“Simple, Quick & Reliable!”
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Posted 6 years ago
“Super..nothing to complain..”
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Posted 6 years ago
“Glad he shut my gate . Most can't be arsed !”
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Posted 6 years ago
“I have not received my Packets after many followups”
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Posted 6 years ago
“Il pacchetto non e stato consegnato direttamente al destinatario”
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Posted 6 years ago
“Pick-up was very difficult as the package was not collected 3 times in a row without explanation. I spent a lot of time trying to track couriers myself only to he told the order is due for collection but woth no shows. Would not use again becsuse of the stress and hassle involved.”
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Posted 6 years ago
“Complimenti per la gestione. La spedizione e' arrivata in tempo ! Grazie”
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Posted 6 years ago
“tres contente”
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Posted 6 years ago
“Paket ist verloren gegangen. ;-( Support kann nicht wirklich weiterhelfen. Schade: Fand die Idee eigentlich ganz gut.”
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Posted 6 years ago
“Goede verzorging en levering.”
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Posted 6 years ago
“Excellent service, user friendly and efficient”
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Posted 6 years ago
“Late late late”
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Posted 6 years ago
“Good service - everything worked well. How to get transparency on the pick-up times could be improved.”
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Posted 6 years ago
“Sales rep was pushy on the first call, then disappeared. I had to make multiple phone calls to finalize the order. Driver that was sent did not speak English (or either of the PickUp/DropOff local languages). Sales rep had arranged for afternoon pickup, driver showed up in the morning, and call centre made things worse by miscommunicating information to driver. During delivery, truck blocked off the road, despite being told this was not allowed. On the positive side, our stuff arrived in good shape; nothing broken or damaged or "misplaced". Delivery was made on the day they promised. Driver helped with arranging stuff inside the truck when needed.”
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Posted 6 years ago
“Atrasaram- se na recolha(era para recolher na terca feira so foi recolhida na sexta feira). Mas recomendo.”
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Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews