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Eurosender Reviews

3.7 Rating 2,051 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,051 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
Easy to contact. Well formed and pleased to help. Thank you.
Helpful Report
Posted 5 years ago
I sent two packages, which were picked up with a one day delay. One of the boxes was not delivered to my home address, therefore I had to go to the parcel center outside the town and pick it up myself (otherwise paying extra charges for the delivery to my door). On the other hand, the help service of Eurosender responded quickly and provided some assistance.
Helpful Report
Posted 5 years ago
After the DPD courrier failed to pick up my parcel, i had to wait 4 weeks for the next possible collection date. Not strictly eurosenders fault, but still uncool if you want to send christmas presents.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Excellent service. I was moving back to Ireland from the Uk it all arrived within 3 days. Highly recommend!
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Posted 5 years ago
Initial timeslot was too long. And the local courier Dpd sent me an e-mail at 6 AM they would pick up the package a day later. Then 9 AM they sent me another mail they would pick up the same day. Very confusing and hard to plan around it.
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Posted 5 years ago
All OK, no problems!
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Posted 5 years ago
All as agreed and delivered on time and in great condition. Excellent service!!
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Posted 5 years ago
It arrived after one week
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Posted 5 years ago
Package was expected to take 3 days but took about 2 weeks. I had to chase twice and both times was promised a call back which never came. It did get there though and it was cheap to post.
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Posted 5 years ago
Very good.
Helpful Report
Posted 5 years ago
Good service
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Posted 5 years ago
Horrible service. The pacakge arrived 5 days later than it was supposed to. Worst shipping company that I have ever worked with.
Helpful Report
Posted 5 years ago
Great service, price, in time; all perfect!
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Posted 5 years ago
Super good service!
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Posted 5 years ago
Faster than expected! In one day I have the deliver from Brussels to Luxembourg.
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Posted 5 years ago
Worst shipping experience ever. They seem to be learning on the backs of customers. 1st they transferred incorrect information to the shipping company and then they seemed to have no connection to the shipping company to fix it. Order came in 10 days instead of 3 and did not come to my house but to a depo that’s on the other side of the city. AVOID AT ALL COST AND USE SHIPPING COMPANIES DIRECTLY!
Helpful Report
Posted 5 years ago
see my emails to them; on top of it all, my packages were located at 1 pm in the afternoon and no one told me. i worried all night. when you go on tracking, nothing had changed so i didnt click on the detail until the next morning and discovered new info. unbelievable.
Helpful Report
Posted 5 years ago
The luggage was never picked up and I got no refund, other than having to spend 60 euros more.
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Posted 5 years ago
Super fast and the delivery guys were really nice! Also the bags were in a perfect state.
Helpful Report
Posted 5 years ago
Eurosender is rated 3.7 based on 2,051 reviews