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Eurosender Reviews

3.7 Rating 2,048 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
First time using Eurosender. Was asked 3 times the contents - first time when placing my order, then 2 emails thereafter. It delayed a very urgent package being collected!! Thereafter I got an email saying it would be collected between 5pm & 7.30pm, which was not a time specified when ordering. I phoned DHL who told me this would not be the case as they do not do evening orders. In future I will go direct with DHL.
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Posted 5 years ago
This shipment was the last of a total of 7 items. I am very satisfied with the timings and overall state upon delivery. Thank you very much for such great service! It made my international relocation much smoother than initially expected.
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Posted 5 years ago
Great service, the package arrived on time.
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Posted 5 years ago
No comments
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Posted 5 years ago
Quick and simple booking. Perhaps delivery could be faster, but it is O.K.
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Posted 5 years ago
They say that they can ship alcohol safely but I ordered a shipment of a whisky bottle and it arrived at my address in pieces, like the parcel had been thrown to the walls. And even though they claim any shipment has a basic insurance of up to 200 euros, because of their stuffed terms and conditions they exclude a lot of items and situations in which you could get reimbursed. If you want to ship alcohol - look for another alternative. - too expensive - no shipment safety - no way to be reimbursed for alcohol items
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Posted 5 years ago
The parcel arrived on time and the whole process was pretty easy
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Posted 5 years ago
It took too long to come and I had problems in the moment of the pick up
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Posted 5 years ago
Everything was good. Pickup and tracking. About 1 week to Ireland delivery which was fine.
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Posted 5 years ago
Everything was great, a man came to pick up my package on the agreed date at 9 am, and it successfully got to the shipping address. The only potentially problematic thing is not knowing more specifically when the shipment would be picked up, between 9 am and 6 pm is a very long time interval.
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Posted 5 years ago
Wonderful service. Highly recommended.
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Posted 5 years ago
Good from Italy to Vienna. Very bad pick up in Vienna for return to Italy.
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Posted 5 years ago
You lost my bags and I haved no news for more than 7 days. I still waiting for my bags
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Posted 5 years ago
As always..
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Posted 5 years ago
Great service, recommended.
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Posted 5 years ago
Always a good service.
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Posted 5 years ago
No shippment happend.. No one cane to pick the parcel. Its wate of money and energy. Bad response from team who say they cant find well known address even can be found in Google maps. Shippment havent done after 5 rebookings. Worst of all.
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Posted 5 years ago
Easy to contact. Well formed and pleased to help. Thank you.
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Posted 5 years ago
I sent two packages, which were picked up with a one day delay. One of the boxes was not delivered to my home address, therefore I had to go to the parcel center outside the town and pick it up myself (otherwise paying extra charges for the delivery to my door). On the other hand, the help service of Eurosender responded quickly and provided some assistance.
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Posted 5 years ago
After the DPD courrier failed to pick up my parcel, i had to wait 4 weeks for the next possible collection date. Not strictly eurosenders fault, but still uncool if you want to send christmas presents.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,048 reviews