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Eurosender Reviews

3.7 Rating 2,051 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,051 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
Excellent platform and service
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Posted 5 years ago
Mr. Berry Edmund was very helpfull
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Posted 5 years ago
I only gave 'poor', just to warn Eurosender to choose better partners in the future... I really had a very bad experience sending winter equipment to the hotel I was staying for a ski vacation. GLS was appointed to transport my equipment. The pick-up arrived on Thursday very late in the afternoon, my ski boots only could leave the day after, and they didn't arrive until Tuesday, almost one week later. So, never choose GLS again, please? They are awful. By the way... I had to rent extra ski shoes! How can I get compensation for that cost? Regards, Wilfried Haesen
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Posted 5 years ago
Good service, quick and efficient, as a suggestion: should be good if you can reduce the range of the time of the collection of the package.
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Posted 5 years ago
Very unprofessional service. Not reliable at all. Would not recommend.
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Posted 5 years ago
I dind get my money back
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Posted 5 years ago
very good. the only problem is the company expects you to wait for the collector 9 full hours in your home to give the package. This is too much.
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Posted 5 years ago
Everything was super easy: booking and paying online, then someone came to take the boxes from the house and ship them to a different country. Customer support was really helpful as one of the boxes was shipped in a different truck. They asked for a lot of details making sure the box was identified and shipped properly
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Posted 5 years ago
So fast to delivered the Suitcase.
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Posted 5 years ago
We made four orders and the first two took three weeks before being picked up, then now we sent the bank transfer payment proofs (screenshot from our online banking) and they paused our orders because they said that are "invalid". I think that we are going to change provider.
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Posted 5 years ago
+ Good price and time of delivery. - No answer during the weekend (have not known when could be the earliest collection), late reply after your confirmation of the order (I have been told that I had to confirm in an hour. But the reply I have got 8 hours later)
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Posted 5 years ago
Several cancellations, unaware my suitcase was collected
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Posted 5 years ago
Very Good!
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Posted 5 years ago
I booked a parcel but it got delivered very late. Was bit disappointed
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Posted 5 years ago
Great service! Highly reccomend.
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Posted 5 years ago
The courier didn't arrive for one week till now to pick up the parel
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Posted 5 years ago
Literally everything arrived damaged, but it was very cheap. Just don't send things that can't be thrown around. And for some reason, each of the items I sent arrived on a different van. Three separate delivery vans arrived in the space of an hour. It was like groundhog day.
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Posted 5 years ago
Your partners are not responsible and do not comply at all. 95% of the pick ups booked are not done and we receive a lot of complaints due to this.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
If you don’t forget to put information about exactly adress and way of meet with postman then everything is okey!
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,051 reviews