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Eurosender Reviews

3.7 Rating 2,048 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Fast shipping
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Absolutely disappointed, 2 times that I ordered with Eurosender, once thwy didn't collecte parcel on pick up date and second time as well didn't show up on pick up day from 09:00 to 18:00 as they inform me they will. Luckily I stay at home and they finally show up at 18:45 without informing me that they gona be late. Totally non professional and total nonrespect of their clients.
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Posted 5 years ago
Easy to deal with and efficiently delivered
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Posted 5 years ago
:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(
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Posted 5 years ago
Great job, thank you.
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Posted 5 years ago
The service was amazingly good as I have received the package very next day in pretty good shape. Cheap and fast service
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Posted 5 years ago
On time and relatively cheap. Good work!
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Posted 5 years ago
It went perfect this time. This was the second try. The first time it went completely wrong. The courrier never found the adress in Venice city: Palazzo Albrizzi.
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Posted 5 years ago
Delivery on-time
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Posted 5 years ago
My package was supposed to arrive at my home in Paris. We weren't home went the delivery happened. So the delivery guy didn't leave the package. But we never received any notification. After a while i contacted eurosender to know what was going on, and then i discovered that there were 3 delivery attempts, but i never got called. And my package went back to slovenia.
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Posted 5 years ago
I was very satisfied with the service, but there are things that would be better, for example that the pick up time span is better defined, because 9am-6pm is a lot of time and it is hard for people who are working to be home and wait. Also it would be better to improve tracking.
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Posted 5 years ago
Everything worked fine. Thanks.
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Posted 5 years ago
last time i ordered, service was super fast, client received package in 2 days from Latvia to Finland. Many tanks!
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Posted 5 years ago
THE SERVICE WAS FAST
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Posted 5 years ago
Delivery as scheduled
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Posted 5 years ago
Had an issue at the start re pallet for my mattress but Eurosender worked with me on it and resolved it. I would recommend them James
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Posted 5 years ago
Excellent platform and service
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Posted 5 years ago
Mr. Berry Edmund was very helpfull
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Posted 5 years ago
I only gave 'poor', just to warn Eurosender to choose better partners in the future... I really had a very bad experience sending winter equipment to the hotel I was staying for a ski vacation. GLS was appointed to transport my equipment. The pick-up arrived on Thursday very late in the afternoon, my ski boots only could leave the day after, and they didn't arrive until Tuesday, almost one week later. So, never choose GLS again, please? They are awful. By the way... I had to rent extra ski shoes! How can I get compensation for that cost? Regards, Wilfried Haesen
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,048 reviews