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Evans Cycles Reviews

1.9 Rating 482 Reviews

23 %

of reviewers recommend Evans Cycles

Company Reviews

About Evans Cycles:

Evans Cycles are one of the UKs largest specialist cycle retailers and we stock variety of bikes, cycling equipment and cycle clothing. The range includes mountain biking, BMX, road cycling, commuting, folding bikes and kids bikes.

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Phone:

01293 574900

Location:

Evans Cycles, Camino Park, James Watt Way, Crawley
Sussex
RH10 9TZ

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Evans Cycles 1 star review on 14th July 2022

Evans Cycles 1 star review on 11th November 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 5 star review on 10th October 2020

11

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good customer service, good email communication and the ability to get through to the store you are close to, made the purchases I have made recently a breeze!”

Posted 6 years ago

“Easy no problem returns.”

Posted 6 years ago

“Guildford store are great. I ordered a bike in Feb and I really cannot fault the service. Staff were really helpful and assisted with everything from set up to accessories. I have been back several times and always received the same great level of service. I was due to ride the 100 and discovered a flat and hole in my tyre the day before. Fraser was great he fitted the new tyres for me and didn't charge me anything other than the product cost. I wouldn't hesitate to recommend”

Posted 6 years ago

“Personal touch informed staff”

Posted 6 years ago

“Quick delivery”

Posted 6 years ago

“Just collected my Specialized hybrid from the Reading store. I was served by Ella C who was absolutely fantastic, she was extremely knowledgeable and helped to set the bike up for me. I purchased lights and a cage from Instore, she helpful fitted these for me without asking. Great staff like this means I will be a repeat customer, and will deafinatley recommend this store to all. Great work Ella.”

Posted 6 years ago

“Best in shop service I've found from a bike shop”

Posted 6 years ago

“very easy to find and order what your looking for online, paid and received my confirmation email with minutes, and looking forward to receiving my products . exciting times”

Posted 6 years ago

“I had a great service from the Maidstone store from the moment I walked through the door. I really had no idea where to start with buying a new bike as I am in my fifties and have not had a push bike since I was a teenager. A member of staff approached me and was friendly understanding and did not make me feel like a fool. He advised me on frame and wheel size then got a a display bike and set it up for me. Let me ride it round the car park told me that he thought that I was cramped on it and I could feel the same. We then went back into the store and another bike came out with a bigger frame and we went through the same process again. This time the bike was the right size but not what I wanted we then looked through the available bikes on the computer and I choose one to buy. After a few weeks the store called to say it was there and I went to pick it up and the same process was followed again. Result of the store staffs patience and understanding I am very happy with my bike and Evans have a very happy customer”

Posted 6 years ago

“Excellent service”

Posted 6 years ago

“quality product and fast delivery plus no quibble returns”

Posted 6 years ago

“I have visited the Evans branch in Chelmsford on a number of occasions over the last two weeks and have found the staff very helpful and extremely knowledgeable especially Callum, Josh and the machanic Rob. I would be happy to recommend this branch if you need help with anything cycling related.”

Posted 7 years ago

“Seen the bike I wanted on Evans website,bought it there and then when i visited shop,I found the staff friendly and very helpful,would definitely recommend them to anyone who wants a new bike Well done Preston branch Mick from wigan”

Posted 8 years ago

“Ishmael in the Spitalfields branch is very helpful and goes out of his way to help customers, would definitely go back there.”

Posted 8 years ago

“Arrived at 9am at Evans Cycles Spitalfields to fix a tube valve, 'Good Guy Greg' sorted me out with an on the spot rear tube replacement. Greg had finished quicker than Carlos could put the order through. I was out the door and on my way at 9.15. Cheers guys!”

Posted 8 years ago

“Just had my 6 week check on my new bike at Braehead Glasgow store Great service and special mention to Kriss the mechanic for explaining about the problem with changing chainset. To marks.”

Posted 8 years ago

“Went to the Bath street shop in Glasgow for a flat tire, change the breaks and some other stuff... Lovely staff, very helpful and competent ! Had the feeling to leave with a brand new bike and not an empty wallet which was great ! Will definitely be back !!!”

Posted 10 years ago

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Evans Cycles is rated 1.9 based on 482 reviews