EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,496 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,496 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the process and being informed at each stage. Delighted with the pictures. Sometimes a little slow in getting back to me when I had questions but overall would recommend your service. Thank you for the great memories I’m enjoying.”

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Posted 7 months ago

“The entire process was very simple from start to finish. My project was pretty straightforward so I can’t speak to the creative side of the company. Good customer support and friendly service!”

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Posted 7 months ago

“They explained the whole process of digitizing my movie reels. They continued to communicate with me through the process. Answered any questions I had. They were friendly. They told me how long it would take for them to be finished. I am very happy with the work done.”

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Posted 7 months ago

“Very pleased with the USB drives, quality, ease of access, etc. thank you”

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Posted 7 months ago

“I had a very good experience with EverPresent. From intake (thank you, Brady) to help with understanding the process (thank you, Caris), all the people I talked to were responsive, knowledgeable, and followed through on getting me answers. I am happy with the quality of the mp4 conversion. These are old films (some more than 60 years) and I am amazed that you were able to digitize them. I and my siblings are thrilled to see our young selves, parents and extended family. Thank you for that. On another note, I was charged for a cleaning process and had not been notified of the additional expense. I brought this up when I saw the final payment and EverPresent split the additional cost with me, which I appreciated. In summary, I had very good dealings with the EverPresent people, communication was very good. My films were processed in a reasonable time, the mp4 files were labeled as I requested and everything I sent was returned to me. All in all a very satisfying experience with EverPresent, and I would recommend you to anyone who wants to use the services you provide.”

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(Film Reel Conversion) - Posted 7 months ago

“Your service was excellent. You kept the customer informed about the progress of the work. Your cost estimate was accurate. When the product was delivered, you had a complete statement and evaluation sheet. Thank you1”

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(Mail In) - Posted 7 months ago

“The service was professionsl and personable attaining great results especially considering there were 148 50 ft reels of film to process.”

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(MA - Newton Headquarters) - Posted 7 months ago

“Great job! Good communication and fair price to preserve priceless memories! Very happy customer.”

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Posted 7 months ago

“Work was excellent and was done earlier than expected. Would recommend highly”

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(MA - Newton Headquarters) - Posted 7 months ago

“"Should old acquaintance be forgot and tales of old times past?" No! Yet technology changes quickly, rendering inaccessible memories locked in older media. I was quite happy with Everpresent's affordability and availability when my husband died recently, and the only record of his voice was our wedding VHS tape. Their professionals were able to change this over to a modern format, kept me updated as to their progress, and revive an important part of my life that would otherwise have been lost. GREAT JOB!”

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Posted 7 months ago

“Very pleased with the quality and care of everpresent”

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Posted 7 months ago

“Everyone that I spoke with at EverPresent was completely helpful and professional. I was very pleased with the quality of my new digitized video.”

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Posted 7 months ago

“I had 20 different tapes to be converted they did a amazing job.”

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Posted 7 months ago

“Did a great job with unbelievable updates as the process was ongoing. I did not price compare with competitors so I don’t know if they are high, low or in-between. Given the price I paid it will probably be a couple of thousand dollars or more to have all my tapes digitized.”

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Posted 7 months ago

“I had an old tape from the 50s. I never thought would be salvageable but sure enough it was.”

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Posted 7 months ago

“Successful restoration!”

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Posted 7 months ago

“Great wat to preserve films from old 8mm and VHS taped”

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Posted 7 months ago

“I was so happy with the DVDs that were done by Everpresent. It meant the world to me to be about to watch my memories from long ago. Everpresent did an amazing job and I would definitely use them again.”

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Posted 7 months ago

“Excellent experience! I never experienced this level of communication before. From drop off to pick up it was top notch and the final product was fantastic.”

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Posted 7 months ago

“The process was easy. Excellent communication throughout”

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Posted 7 months ago

EVERPRESENT is rated 4.6 based on 2,496 reviews